I applied in-person. I interviewed at Sharp HealthCare (San Diego, CA)
Interview
It was during an interview fair. Interview was with two supervisors, they were friendly. Short interview process overall. Around 4-5 straight forward question that include time management, communication, adaptability, and conflict resolution.
Other Patient Service Representative interview reviews for Sharp HealthCare
It was on the phone, and it included the average question. Due to my many years in customer service, that was the main focus. They were very nice and I enjoyed myself.
Interview questions [1]
Question 1
Describe your previous positions in customer service.
I applied online. I interviewed at Sharp HealthCare (San Diego, CA)
Interview
Received phone call 2 weeks after applying online. Did multiple phone interviews including zoom interview. Took almost another two weeks to hear back with the results from the interview. Then, another month to actually get a Started on background check and reference check. Now just waiting on physical and start date.
Interview questions [2]
Question 1
Tell us about a time when you had to deal with an irate Patient?