Rotana Hotels & Resorts interview questions

I had 3 parts. 1st with the HR officer second with the assistant manager the lastly Director of housekeeping. They asked me some situational questions regarding how to handle guest complains

Experience, working atmosphere, number of colleagues, number of restaurants, confident to prepare Budget and Forecast, Promotional calendar, years of experience . Prepare Profit and loss report, training new joiners, pre opening experience, Upselling,