I applied online. I interviewed at Progressive Insurance (Columbia, SC) in Apr 2024
Interview
Honestly it was overall easy and very quick. Did the initial application, received the option to do the assessment within 24 hours, after that invited to the video interview within 24 hours. Waited a few days and completed this, waited 7 days and received an email to do phone interview. Did the background check and received an email within a week that it was cleared with an official offer. I STRONGLY suggest looking up progressive interviews on YouTube. Most of the videos, have the exact questions for the video interview. Study Star method and be yourself. Have a personality but be professional. Phone interview is star method as well.
Interview questions [1]
Question 1
This position may involve a bit of upselling. Are you comfortable with this?
I applied online. The process took 1 day. I interviewed at Progressive Insurance (Lehigh Acres, FL) in Oct 2025
Interview
Provided videos of me answering the questions with a time limit of 120 seconds (from what I remember) and allowed 2nd chances for each question that was asked in the videos.
Interview questions [1]
Question 1
Tell me about a time you had to deal with a difficult costumer.
I applied through a recruiter. I interviewed at Progressive Insurance (Mayfield, OH) in Aug 2025
Interview
1st is personality assessment
2nd is video interview They ask you questions that are to be answered in STAR format
3rd is virtual interview Same as video interview, but you are talking to a real person
Interview questions [1]
Question 1
Questions in STAR format
S - Situation
T- Task
A - Action
R - Result
Application, Assessment, Virtual Interview, Phone Interview very simple and straightforward. The whole process to about 2-3 weeks to get hired. Make sure you update your resume and can answer questions.