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      Progressive Insurance

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      Claims Adjuster Trainee Interview

      28 Jul 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 7 weeks. I interviewed at Progressive Insurance in Jul 2015

      Interview

      I applied for this position on 06/08 and didn't receive an email until 07/12 that I passed the initial screening and to take an assessment. The assessment took about 45 min to complete. I was stressing really bad over it but it was not bad at all. It asked some basic word problems, to interpret profit/loss graphs, and behavioral questions. I completed the assessment at 8pm and had an email by 7am the next day informing me that I passed. The following day I received an email for me to schedule my phone interview and I received 4 slots to choose from. I chose the first available slot which was 07/21. The recruiter contacted me right on time and the call lasted about 40 minutes. She asked 6-7 STAR questions and basic interview questions like "why progressive?" At the end of the call she told me that I did well and wanted to know if I had time that same day to conduct a face to face interview! I was very excited but had to work later that day so I scheduled my face to face interview for the following week on 07/27. The person I interviewed with was a Claims Manager and he was very friendly and completely put me at ease during the interview. I love how open and upfront Progressive is about their hiring process. There were NO surprises whatsoever! My interview lasted about 40 minutes and later on in the afternoon I got a call from my recruiter offering me the position! Yay, I was so excited and I am still so thrilled that I will soon be joining an amazing organization. Thank you so much Progressive for making this process so seamless and I can not wait to began my new career.

      Interview questions [3]

      Question 1

      Tell me about a time when someone was not forthcoming with information you needed to do your job. What did you do?
      1 Answer

      Question 2

      Tell me about a process you realized was flawed and what did you do about it?
      1 Answer

      Question 3

      What do you like least about your current employer?
      1 Answer
      2

      Other Claims Adjuster Trainee interview reviews for Progressive Insurance

      Claims Adjuster Trainee Interview

      25 May 2026
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)

      Interview

      Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to deal with a difficult customer.
      Answer question

      Claims Adjuster Trainee Interview

      23 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Progressive Insurance

      Interview

      It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.

      Interview questions [1]

      Question 1

      A time I had to make a difficult decision.
      Answer question

      Claims Adjuster Trainee Interview

      21 May 2026
      Anonymous interview candidate
      Allentown, PA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026

      Interview

      The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.

      Interview questions [1]

      Question 1

      Why are you interested in becoming a Claims Adjuster, and why Progressive?
      Answer question