PayPal Customer Solutions Agent Interview Questions

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Want the inside scoop on your own company?

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Stay ahead in opportunities and insider tips by following your dream companies.

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Top companies for "Compensation and Benefits" near you

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Customer Solutions Agent Interview

26 Jun 2015

Anonymous employee

Dundalk

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 4 weeks. I interviewed at PayPal (Dundalk) in Nov 2014

Interview

five stages of interview. First phone interview in both english and russian languages. then written interview over the phone. Then 1:1 interview at their office. Then background check. Overall quite a long process. Meanwhile no updates if you got the job or not

Interview questions [1]

Question 1

Typical questions from past job experience, like describe a situation dealing with difficult customer. And how did you resolve it. Was the customer Happy. When were you had to think outside the box?

1 Answer

Other Customer Solutions Agent interview reviews for PayPal

Customer Solutions Agent Interview

16 Sept 2021

Anonymous interview candidate

No offer

Positive experience

Average interview

Application

I interviewed at PayPal

Interview

Interview process was good. You will have jus two rounds. One is written exam which includes email writing and essay writing. Once you clear it. You will have hr round.

Interview questions [1]

Question 1

How did you overcome the tough situation in your job

Answer question

PayPal response

Thank you for sharing your interview experience with us, your feedback is valuable and will help us understand how we can evolve our interview process. We hope you can find another role on our website that fits your interest and join our team!

Customer Solutions Agent Interview

27 Sept 2020

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. I interviewed at PayPal in Aug 2020

Interview

3 rounds of interviews, a lot of preparation and knowledge is key! Have plenty of examples ready of how previous roles would apply to the job you are applying for.

Interview questions [1]

Question 1

An example of a time you achieved target as part of a team

1 Answer

Customer Solutions Agent Interview

10 Oct 2017

Anonymous interview candidate

Dublin, Dublin

No offer

Neutral experience

Average interview

Application

I applied in-person. The process took 1+ week. I interviewed at PayPal (Dublin, Dublin)

Interview

I guess when a company that big, there are always coming and going. The selection process becomes very difficult choosing humans.so, humans needs to think like numbers and be more number that are even to cooperates and I guess that’s where I failed. Definitely a challenging work, but worth, when you make it .. cheers and good luck

Interview questions [1]

Question 1

Describe the most difficult situation where you handled successful, while dealing with customer?

Answer question