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      Municipal Credit Union

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      Related searches: Municipal Credit Union reviews | Municipal Credit Union jobs | Municipal Credit Union salaries | Municipal Credit Union benefits
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      Member Service Representative Interview

      6 Sept 2016
      Anonymous employee
      Accepted offer
      Positive experience

      Other Member Service Representative interview reviews for Municipal Credit Union

      Member Service Representative Interview

      20 Sept 2025
      Anonymous interview candidate
      Bronx, NY
      Easy interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Municipal Credit Union

      Interview

      I applied for a listing on indeed.com. I received an email about scheduling an interview with HR. I went to that interview and has to fill out a paper application. After a week I received an email about meeting with a branch manager. I went to that interview and it went well. Basic questions. Nothing hard. After 2 days received a phone call about extending the job to me. After I passed all pre employment. Currently waiting on my background to finish. Just thought I'll give anyone applying a glimpse of what I went through.

      Interview questions [1]

      Question 1

      How do you deal with a difficult client
      Answer question
      5
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Municipal Credit Union (Bronx, NY) in Sept 2025

      Interview

      Got emailed pretty fast by a nice gentleman and called on the phone to set up an interview at the credit union I applied for with the assitant branch manager and branch manager. They came late 30 minutes to the interview. I came in 10 minutes early. Big red flag and unprofessional. The AM said she respected my time by coming late even though that was a time best suited for them. The questions were strange and specifically the assistant branch manager seemed confused on what she was even asking. I got moved to another inteview with the Regional Manager, however she was unproffessional, seemed disinterested and yawned multiple times. The entire process felt demotivating and not respectful of my time. Maybe I got unlucky with the people that were hiring at that specific site.

      Interview questions [1]

      Question 1

      What makes you unique ?/ Describe the company you work for ?/ Why do you want to work at MCU specifically ?/ What skills do you have ?
      Answer question
      avatar
      Municipal Credit Union response
      1mo
      Thank you for bringing this to our attention. We aim to treat every candidate with professionalism. Your feedback is important and will be shared to help reinforce expectations and consistency across our locations. We wish you the best in your career search.

      Member Service Representative Interview

      11 Mar 2023
      Anonymous interview candidate
      Rego Park, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Municipal Credit Union (Rego Park, NY) in Mar 2023

      Interview

      I interviewed for Position back in early feb. and Never got a call back. I was never Notified if I got the Job or Not, I was Just Ghosted. If this is how they Treat Applicants Imagine how they Treat People That Work There.

      Interview questions [1]

      Question 1

      -Are you willing to Work Part Time Hours ?
      Answer question

      Member Service Representative Interview

      11 Mar 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Municipal Credit Union in Feb 2023

      Interview

      I interviewed Early Feb. I was Ghosted after the Interview, I never got a call Back about whether I got the Job or Not and it has been weeks. I was Told I would get a Response within a couple of days. If this is how Human Resources Treat applicants imagine how they Treat Employees.

      Interview questions [1]

      Question 1

      -Are you willing to Work Part Time Hours ?
      Answer question