I applied through an employee referral. The process took 2 months. I interviewed at Mattersight (Chicago, IL) in Apr 2009
Interview
Very involved management who care. People interviewing were not happy to be working for the company. Too much reliance on new business and not on existing clients. Too much turnover.
The process took 4 weeks. I interviewed at Mattersight (Chicago, IL) in Mar 2010
Interview
The interview process was pretty typical aside from some logic questions and a case study. The interviewers were pretty scripted and asked similar questions like "tell me about a time when..." or "describe a situation when....". The logic questions were pretty pointless. The 1:1s were informal and not challenging. The interview lasted about half a day and a decision was made pretty quickly afterward.
Interview questions [1]
Question 1
Tell me about a time when you had to work with a difficult client