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      Marriott International

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      Guest Service Representative Interview

      21 Nov 2011
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 4 days. I interviewed at Marriott International in Oct 2009

      Interview

      the day i came in for my interview i was given my application to fill out.my interview process and everthing with this company was rather different. i called the hotel after passing by and stopping in and saw how beautiful it was.then after i decided to give the hotel a call and let the general manger how wonderful the hotel was and how it would any at all possible to be apart of his team(this was via voicemail). two weeks later i was given a call to come in at 2pm that day to start the application process and recieved my first interview the same day.which went great. i was asked, where do you see yourself in the next 5 years?, are you looking for advancement at all?, how do you deal with drama in the workplace?)which i felt was a little unprofessional). second interview, i was interviewed with what i consider to be a unplanned group interview with the general manager, front office manager and human resources which really re capped things from the first interview as far as the questions.

      Interview questions [1]

      Question 1

      how would you handle a guest that came down to you as a night audit agent and is frantic of the fire alarm just being alarmed? and you are considered a manger at 12am at night and you have to evacuate the premises.
      Answer question
      2

      Other Guest Service Representative interview reviews for Marriott International

      Guest Service Representative Interview

      5 Jun 2025
      Anonymous employee
      Bristol, TN
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 2 weeks. I interviewed at Marriott International (Bristol, TN) in May 2025

      Interview

      It was a pretty quick and straightforward process. I applied online, and I had an interview a week later. I went to the interview, did my background check, and a week later I got hired and started my onboarding process.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      1 Answer

      Guest Services Representative Interview

      21 Apr 2025
      Anonymous interview candidate
      Dallas, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Marriott International (Dallas, TX) in Mar 2025

      Interview

      An application and online assessment, via the marrriott website. After this you set up an in-person interview on site. However, it is an incredibly unprofessional and disorganized set up. Interviews typically happen after the scheduled time or are cancelled last minute. Very little appropriate introduction to the company's expectations for the role.

      Interview questions [1]

      Question 1

      Describe a time that you went above and beyond to help a customer?
      Answer question

      Guest Service Representative Interview

      14 Jul 2024
      Anonymous employee
      Uniondale, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Marriott International (Uniondale, NY)

      Interview

      Very smooth and easy process from start to finish. They asked basic interview questions then situational questions. My first interview was with HR then the Front Office Team, then the General Manager.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question