I applied online. The process took 2 weeks. I interviewed at Kohl's (Brentwood, CA) in Oct 2014
Interview
The whole process was fast. After I submitted my online application, I received a phone call to set up an interview within the week. It was a group interview with about 5 other people. It was a comfortable environment, and did not last very long. We were told that we would receive a call later that week informing us of whether or not we got the job, which we did.
Interview questions [1]
Question 1
We went around introducing ourselves, then the interviewer would ask a question, and ask one or two random people to answer. The questions were situational, like "what would you do if a customer asked you a question you couldn't answer" and "what would you do if a co-worker wasn't doing their job."
Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?
