Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
Was called in by administrative assistant asking if I could come in to inteerview the folloing day. A group interview of six but only two of us arrived. Were taken to a room and sat around table and asked basic interview questions. They grade you on a number scale depending on your answers. At the end of interview told we were invited for another interview. Second intervew was by myself, so much quicker. Both interviews were with manager assitants. Although manager interviews too.
Interview questions [1]
Question 1
Tell me a time you had to go above and beyound to help a customer
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?
