I applied through other source. I interviewed at Kohl's in Sept 2014
Interview
Submitted an application through snagajob and was contacted about 2 weeks later. It was a group interview of 5 people including myself. The manager was very nice so I wasn't too nervous. She talked about Kohl's and what it would be like to work there and then went through the circle asking questions.
Interview questions [1]
Question 1
Tell me about yourself?
What is your availability?
Have you ever received any awards or recognitions?
Would you be willing to solicit credit?
Is the customer always right? (YES!)
Relatively easy asked me to tell them about how I would handle different situations and previous retails experience. I interviewed with a manager and was asked about my availability. I got a call the same day.
I applied online. The process took 2 weeks. I interviewed at Kohl's (Orlando, FL)
Interview
Group interview in conference room of the store. Very calm atmosphere with two of the managers and easy questions . About Kohl's history and past experience with customer service. They went around the room and everyone took turns answering and told us asked the people who passed the interview to stay afterwards.
I applied in-person. The process took 1 day. I interviewed at Kohl's (Batavia, IL) in Nov 2017
Interview
A few standard questions were asked-availability, what would you do first in certain situations, tell me about your experience. Pay was not discussed and experience did not earn you any more money.
Interview questions [1]
Question 1
There’s a customer on the phone needing assistance, a customer in front of you needing assistance, stock to be put away, and help needed at POS. What do you do first?
