Applied for the position online and received a call from recrruiter a few weeks later. First interview consisted of one on one with Area Manager where I was asked about why I wanted to work with Chase, my past experience and the general outline of their retail business banking model. Then was asked to do a role play which lasted around 10 minutes and interviewer gave feedback. Was called back a few days later for another interview with Regional Manager where generalities of position and past experience were discussed, Called back again to visit a branch where I was asked to engage customers in lobby which was quite awkward considering I don't even work for company. Called back again for phone interview with another higher up discussing sales behaviors and past experience. Then another phone interview with another manager. Then last interview was group interview with two other managers, presumably the managers who I would be working with. Was told since I was external that process was more thorough.

The entire interview process was via zoom. Went well, I liked the managers and was very excited to move forward. My advice is to prepare your interview answers with the typical questions such as your greatest strengths, and using the "star" method. For the background check, I was asked for w-2's from a former employer which ended up with them rescinding my job offer so- if I can offer any guidance be prepared!