Thank you for taking the time to provide your valuable feedback on your experience with Hotjar's interview process. I'm glad to hear that your experience was positive.

Thank you so much for leaving us your review. I want to start by saying - it looks like we've messed up and I'm very sorry for you having to be impacted by this. We truly appreciate the interest, effort and time our candidates show Hotjar throughout the recruitment process and want to be sure this is reflected in our communications with each candidate. As a hiring team we've discussed how we can avoid situations like this going forward (so thank you again for your feedback - it helps us to learn and improve). While your review is anonymous, we'd like to correct our mistake regarding the payment. If you wish, I am available to connect over email and you can message me directly at carolina.veiga@hotjar.com. Once again, please accept our apologies, and thank you for your feedback.