I applied in-person. The process took 5 days. I interviewed at Hess Express (Hyannis, MA) in Sept 2011
Interview
Management is given a guide to interviewing that is intended to be discreet. It is a two-sided interviewing for dummies document. They ask rather basic questions concerning customer service experience. Some include question on how the employee should act/ react to a disgruntled customer.
Interview questions [1]
Question 1
Some include question on how the employee should act/ react to a disgruntled customer.
I applied online. The process took 1 week. I interviewed at Hess Express (Rochester, NY) in Jun 2012
Interview
Was a very fast and smooth process. Applied online on their website and followed up on the store in person. Got a call back from the manager and went in the next week to give an interview. After the interview, I was told that I'll probably be hired and that's what ended up happening. Started training the same week of the interview.
Interview questions [1]
Question 1
Asked about previous job experience, availability, and any other conflicts I may or may not have,
