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      Geek Squad Consultation Agent Interview

      14 Dec 2015
      Anonymous employee
      Rock Hill, SC

      Other Geek Squad Consultation Agent interview reviews for Geek Squad

      Geek Squad, Consultation Agent Interview

      17 Jun 2025
      Anonymous interview candidate
      Saint Louis, MO
      No offer
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at Geek Squad (Rock Hill, SC) in Nov 2015

      Interview

      I applied online in November to the Rock Hill, South Carolina location. I work at the bluffton location a year prior. I got a call about a week later asking me to come in for an interview with the Geek Squad manager, he asked questions along the line of customer service skills, how you function in a team, task - handling skills and general workplace questions, Two of the questions were worded oddly, and admittedly my answer was of a generic customer service kind. Being able to work with the elderly is a key feature they were interested in knowing. He asked me to come in the next day to interview with the GM. She asked me questions more so along the line of my personality, how I correspond with other employees, ability to function as a team and individually, and other things like how I would handle theft. She advised me she would make some calls to see if she could get me on board, and would get in touch with me that friday. I previously work for Best Buy Mobile a calendar year prior. So I'm assuming that meant calling my references and previous employers. She called me on Friday, and asked me to come in and fill in paperwork. The process was very comfortable whilst also professional. I'm aware not all Best Buys have great management, but this location seems to have assertive and friendly managers, who values their employees.

      Interview questions [1]

      Question 1

      How would you handle theft?
      1 Answer
      2
      Neutral experience
      Easy interview

      Application

      I interviewed at Geek Squad (Saint Louis, MO)

      Interview

      Overall a pleasant experience. Questions were not difficult to answer. Mostly how one would handle different situations and your past experience. The interview did not take a long time and wait time for a response was reasonable.

      Interview questions [1]

      Question 1

      Name a time where you had a customer with an attitude and how did you resolve it?
      Answer question

      Geek Squad, Consultation Agent Interview

      17 Jun 2024
      Anonymous employee
      Fullerton, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Geek Squad (Fullerton, CA)

      Interview

      Very laid back, what do I do for fun, have you worked with customers before, what was my availability like? Have you worked with windows computers before. The manager was nice, has been there for a while.

      Interview questions [1]

      Question 1

      Why Geek Squad, What was your availability?
      Answer question

      Geek Squad, Consultation Agent Interview

      5 Jan 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Geek Squad (Dallas, TX) in Jul 2022

      Interview

      Interview was fairly easy. Most of it was behavioral questions. Usually a 2-interview process. They may ask you limited technology questions but nothing more than consumer-level knowledge as a consultant.

      Interview questions [1]

      Question 1

      "What would you couldn't speak the same language as the customer", "What is your favorite piece of technology and why", "What would you do if you had a task that was supposed to be done and your shift was already ending"
      1 Answer