I applied online. The process took 1 week. I interviewed at Enterprise Mobility (Jacksonville, FL) in Oct 2019
Interview
Step one of the process was an online assessment, then video interview, then phone interview. My interviewer was easy to talk to, I felt quite optimistic after each step of the process.
Interview questions [1]
Question 1
Describe a time when you dealt with a difficult customer.
I interviewed at Enterprise Mobility (Traverse City, MI)
Interview
I interviewed with the Branch Manager and Regional Director. The interview covered basic questions mostly focused on customer service experiences. It lasted a little less than an hour, and everyone was very kind.
I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility (Phoenix, AZ)
Interview
Initial was ok but face to face was very judgmental and reminded of an interrogation. Not sure what they were looking for exactly. I answered the questions but I guess not good enough and I know I have great experience.
Interview questions [1]
Question 1
Tell me about a time you helped a customer who was angry.
I applied through university. I interviewed at Enterprise Mobility
Interview
Straightforward at one of their offices. A good chat around job role and my CV. Spoke about my customer service skills and the culture of the company. Area manager and manager of branch interviewed me.
Interview questions [1]
Question 1
Experience in customer service previously. Some scenario based questions.