I applied online. The process took 3 weeks. I interviewed at Edward Jones (Saint Louis, MO) in Oct 2018
Interview
Very structured and organized, navigated through 3 different interviews with a few members of the team in Arizona and Missouri, last interview was with local supervisor and a help desk member who does the work on a daily basis
Interview questions [1]
Question 1
How to troubleshoot a VOiP phone if call is not clear