I applied online. I interviewed at E-ZPass (Newark, NJ) in May 2022
Interview
I applied online. It took about 2 days to hear from and interview with a recruiter. Straight forward interview with basic call center questions. Recruiter interview to main interview was less than a week.
Interview questions [1]
Question 1
Do you have the ability to deal with irate customers?
Hired through a hiring agency. I did a phone interview then hired, not too hard. Basically your run of the mill job interview questions. What did you do previously & how would that translate into you doing customer service.
I applied online. I interviewed at E-ZPass in Jan 2023
Interview
It was very easy as they seem to hire anyone. They have a very strict dress code, that no one abides by. Nothing negative in regards to the process. The Interviewer was very nice.