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      ConnectWise

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      Help Desk Technician Interview

      9 Jan 2023
      Anonymous employee
      Woodford, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at ConnectWise (Woodford, VA) in Dec 2022

      Interview

      It took a month or two for them to get back to me after my initial application. Then after that I went through an assessment before being considered for an interview. This assessment gauged your wpm, how you’d react to certain scenarios, and some technical questions.

      Interview questions [1]

      Question 1

      Ways to identify the host name on a windows machine Ways to identify the host name on a Mac machine Questions about troubleshooting common issues on Russians as well as Microsoft office suite.
      Answer question

      Other Help Desk Technician interview reviews for ConnectWise

      Help Desk Technician Interview

      30 Jan 2025
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through other source. The process took 2 months. I interviewed at ConnectWise (Tampa, FL) in Jan 2025

      Interview

      it was a 3 round interview process starting with the recruiter, the hiring managers, and your technical assessment. It was a great experience; every person I interviewed was great and really helped me get to know them and the company better.

      Interview questions [1]

      Question 1

      how do you add a user using Active Directory?
      Answer question
      1

      Help Desk Technician Interview

      27 Aug 2023
      Anonymous interview candidate
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at ConnectWise in May 2023

      Interview

      The interviewers themselves were fine. Personality interview, interview with a manager, interview with team lead, and a technical interview. Technical interview is fairly extensive for help desk. Goes through Server Manager questions and other help desk related situations. Some technical questions that's basically supplemented by CompTIA A+ knowledge. The problem are the higher ups whoever is in charge of the hiring dates. I interviewed in May and got my estimated start date to be August. It later got pushed to November.

      Interview questions [1]

      Question 1

      How to find computer name while in Windows login screen.
      1 Answer

      Help Desk Technician Interview

      2 Dec 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at ConnectWise

      Interview

      I received an email requesting an interview after I applied on their website. So, I replied with my availability, but there was no response. Follow up emails attempting to schedule the interview were also ignored.

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