Commonwealth Bank of Australia Interview Questions | Glassdoor.com.hk

Commonwealth Bank of Australia Interview Questions

Interviews at Commonwealth Bank of Australia

521 Interview Reviews

Experience

Experience
71%
21%
8%

Getting an Interview

Getting an Interview
79%
6%
5%
5
2
2
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Applications Engineer Interview

    Anonymous Employee in Sydney (Australia)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Commonwealth Bank of Australia (Sydney (Australia)).

    Interview

    Was very technical and quick
    2 days - one after each other, and then 1 month of other HR and talent acquisition process
    this was due to the hiring freeze that impacted this prcoess.

    Interview Questions


  2.  

    Internship Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Commonwealth Bank of Australia in July 2019.

    Interview

    4 steps: information submission, online test, video interview and assessment, haven't pass through to the assessment centre stage yet. Online test is for problem solving, IQ. them if you are successful you need to prepare for the video interview.

    Interview Questions

  3.  

    Summer Interview

    Anonymous Interview Candidate in Sydney (Australia)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Commonwealth Bank of Australia (Sydney (Australia)) in July 2019.

    Interview

    I applied online through the normal summer intern/worker process. After the application process, I completed online testing which included psychometric, numerical, and literacy questions. Next stage was the video interview which included seven questions.

    Interview Questions

    • How do you stay up to date with the field you’re applying for?   Answer Question

  4.  

    Global Markets Summer Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Commonwealth Bank of Australia in July 2019.

    Interview

    Psychometrics first, including identifying patterns in certain series of images then a video interview. Video interview gave you between 30 seconds to around 2 minutes to answer seven different questions.

    Interview Questions


  5.  

    Customer Service Representative - Personal Loan Specialist Interview

    Anonymous Interview Candidate in Sydney (Australia)
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Commonwealth Bank of Australia (Sydney (Australia)).

    Interview

    initial stage - when I applied for the role, I got an invite to take behavioural, numerical and abstract tests. As passed this test then got an invite for a digital interview a day after.
    Did the video interview and still waiting for the result as of the moment.

    Interview Questions

    • Which core value of CBA you resonate most and what is it important in your personal life and career life?   Answer Question
    • They also have some situational questions so make sure you know their products and services.   Answer Question

  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Commonwealth Bank of Australia.

    Interview

    So the interview process commences with the actual application to which you have to do a 50 minute behavioural test. The questions are more so about your personality and how you react/interact to different scenarios. First was a online assistant which was for around 45 to 50 mins. then a digit interview 5 general questions and 2 scenario based questions. Failed Digital Interview.

    Interview Questions

    • CBA' vision is" to be excel at securing and enhancing the financial wellbeing of people, businesses and communities", how is this related to the position you are applying for?   1 Answer
    • Scenario : Ana is customer has overdrawn account issue. Solve it without going to Manager?   1 Answer
    • Miscommunication between you and a customer regarding their expectations? How do you handle that. What did your learn from it?   1 Answer

  7.  

    Customer Service Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience

    Application

    I applied online. I interviewed at Commonwealth Bank of Australia in June 2019.

    Interview

    Really fast interview process from answering the personality questions through to the video interview. Invited to attend a group interview a week later where there were around 20 other candidates. We participated in a group activity then split up to have one on one interviews with the team managers.

    Interview Questions

  8.  

    Graduate Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Interview

    Consisted of a fairly simple video interview with approx 5 questions and a majority of the 5 questions being behavioural focused questions. Video interview was through a third party application. Response took a few weeks.

    Interview Questions


  9. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Sydney (Australia)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Commonwealth Bank of Australia (Sydney (Australia)) in May 2019.

    Interview

    It was online digital Interview - it took around 30 mins. There are 7 questions to answer during the digital interview, you will be able to practice some questions first, then go into the actual interview questions.

    Interview Questions

    • (1) What is your understanding about Colonial First State?

      (2) Commbank has 5 core values, which CBA value is the most important to your personal and work life, and why?

      (3) What is your short term and long term goal for work?

      (4) What was your difficult situation in your past career, and how do you solve it?

      (5) Have you ever did the job has KPI and have you reached the target? Explain it.

      (6) Why are you leaving your current/most recent job?

      (7) There’s customer calling in call centre claim they just created a new account, but they didn’t receive a welcome letter, what are the 2 thing you will check with them first?   Answer Question

  10.  

    Summer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Online submission, testing, phone call, then assessment centre. Assessment centre had two 1-on-1 interviews. It was a good process - be sure to have strong presentation skills, it will really help you irregardless of what questions you are asked.

    Interview Questions


See What Commonwealth Bank of Australia Employees Are Saying

StarStarStarStarStar   Current Manager in Sydney (Australia)

Pros: “Work life balance is good, employee wellbeing is important”“Work life balance is good, employee wellbeing is important” – Full Review

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