3y
Thank you for sharing this feedback about your experience. This is definitely not the kind of interview experience we want our candidates to have, and I want to apologize on behalf of the company and the hiring team. While it's not an excuse, we implemented a new ATS (applicant tracking system) this year, and all candidate communication now flows through it. Unfortunately, onboarding this new system and new processes has had some hiccups and, I'm sorry to say, you experienced the impact of that. I've already shared this feedback with my team and the hiring team, and we will commit to doing better in the future.