I applied online. The process took 2 weeks. I interviewed at Charles Schwab (Westlake, TX) in Feb 2017
Interview
I applied for the Financial Consultant Academy program they offer. My app was reviewed fairly quickly, then i was asked to complete a roughly 30 minute online questionnaire and then was contacted a few days later to set up a phone interview for the following week. I heard back a week later.
Interview questions [1]
Question 1
Describe in detail a situation where you dealt with an unhappy customer and how you dealt with it and the results. (Asked multiple follow up questions & asked what would you have done if...etc.)