The response to my application was very quick. I was called withing 2 business days of applying for the position. The person who performed the phone interview was very nice and easy to speak with. She explained the position the was applied for in more detail than was on the job summary. I was offered an interview during this phone call for the following week. I was, however, under the impression that this would only be a 1:1 interview. When I arrived at the facility (which is huge!), it was before normal business hours, so there was nobody in the front area to direct me. Luckily, I arrived early and was able to wait around until someone happened to walk by and show me where to go. When I arrived to the area I needed to be in, I was told to have a seat and the person I was supposed to meet would be with me shortly; which she was. I was then taken to a public area that is normally used by the salespeople and I was asked to look over the application I submitted online and make sure things looked correct. I was thenI asked to do a computerized questionaire about my background and then signed paperwork allowing access to a background check. As I was answering questions on the computer, I noticed more and more people being seated around me going through the same process. I then realized this was not a 1:1 interview, it was a job fair. After completeing the computer part of this process, I was then asked again to have a seat and wait for the next person to come out and get me. After about 1/2 an hour (it could have been less, but sitting in a waiting room, it seemed like forever), I was finally greeted by the next person who I would be dealing with. I was taken to another area of the building and sat in yet another area where the sales people do business with their clients. I looked around and saw candidate on the other side of the room being interviewed also. I sat down and finally had a 1:1. I was asked genearly questions about my experience and what types of skills I can bring to the position. Then I was asked about how I would react to different situations, which is typical of an interview, but the questions were basically repeated the whole time, just reworded. Not sure if that was on purpose or not. After the interview, I was asked if I had any questions about the position. I was wondering what the position would posibly pay (since I have bills to pay and a family to support). When I asked if they knew what the pay would be, the person looked stunned that I would ask. It's not like I asked rudely. I basically said that I was curious about the pay for the position and wondered if they would be able to tell me at this point. I was told that they had no idea about the pay and that was something that is offered down from corporate, but he guestimated that it would be something fair, like $10 or $11 per hour. FAIR? After the 1:1, I was done with this portion of the interview and was told someone would call me within the week to let me know what the decision would be. A week went by, no phone call. A few more days...no phone call. I went on vacation for a week and when I got home, I went through the mail and found a letter from Carmax. It was a "...thank you for interviewing, but we have found a more qualified candidate to fill the position..." letter. Pretty much what I had expected, but still frustrating all the same.