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      CanadaHelps

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      Growth Marketing Manager Interview

      7 Dec 2023
      Anonymous employee
      Toronto, ON
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at CanadaHelps (Toronto, ON) in Dec 2023

      Interview

      I had two interviews, first with the Marketing Director which was moreso about the technical aspects of the role then with two other team members leading product and sales which was more behavioural. I got the offer the next day however the salary offer was very low and below market rate for the job title in Toronto. I asked if it's possible to raise it slightly and the director said they would try as they were worried salary would be an issue when they were setting up this role - which I took to mean they knew it was a low ball offer. They then contacted me and said their manager wanted to meet with me which I was led to believe was about the salary issue, instead it was an additional interview step added to the recruitment process after the recruitment process had concluded - so I was misled. This individual was very hostile and I believe there was a discrimination element at play possibly due to my gender, religion or because I'm a caregiver for my disabled father. When I mentioned I'd been offered the role already (which I have proof in writing) they said no a decision hadn't been made yet but clearly the point of the meeting was to find any reason not to give me the role even though I'd already been offered it. This is a deeply unethical and disingenuous way to handle this, and indicates a deeper issue of what I believe would've been a toxic work environment as they weren't looking for someone qualified to do the role, They were looking to devalue and undermine someone instead. In that final additional meeting they had spent time undermining my decade of experience in marketing, and seemed very troubled that I went to university later in life as a mature student. It's clear that the only goal of this meeting was to humble me for daring to ask for fair pay. They asked for confidential internal figures from companies I'd left 5 years ago. In all honesty I recommend anyone avoid this company if you can. Because to withdraw an offer because I dared to negotiate salary (I wasn't asking for anything significantly higher, just slightly more) shows how poorly managed they are. They simply could've said I'm sorry its not possible and this is our final offer rather than try to humiliate a candidate in such a way. The director's manager also admitted that they have a poor quality product offering that is not better than that of their competitors. Thankfully I received another offer the same day they did this but I strongly warn anyone away from this organisation.

      Interview questions [2]

      Question 1

      How did you live in London so long?
      1 Answer

      Question 2

      What were the monthly lead numbers at this company you were at 5 years ago?
      Answer question
      1
      avatar
      CanadaHelps response
      2y
      Thank you for taking the time to share your feedback about your experience with our company on Glassdoor. We take care to consider your concern and we appreciate all feedback as it helps us identify areas for improvement. As a functioning charity and not-for-profit, we make every effort to communicate upfront our salary ranges in line with our compensation philosophy and keeping internal equity for our employees. We are committed to equitable pay practices to ensure fairness for our internal team and in our market sector. We would not "low-ball" anyone, but have set our hiring range in alignment with our bands before we go to market for a role. Our team is committed to evaluating candidates through a pre-determined interview process, and we evaluate candidates with the same interviewers, the same questions, and the same stages. We are deeply aware that interviewing best practices need to be in place to ensure a fair un-biased process, that evaluates candidates on skills, our CH values, and the impact/value-adds they would bring to the business and organization. We hope that we can connect with you to better understand where this process broke down, and how we can communicate more clearly upfront to ensure a great candidate experience, regardless of the final outcome.