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      Member Services Adviser Interview

      25 May 2025
      Anonymous employee
      Manchester, England
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied through other source. The process took 4 weeks. I interviewed at Bupa (Manchester, England) in May 2024

      Interview

      The interview stages I went through were a five stage process, it was quite a lengthy process and not for the faint hearted and you never knew where you were at each stage

      Interview questions [1]

      Question 1

      What are Bupa’s company values?
      Answer question

      Other Member Services Adviser interview reviews for Bupa

      Member Service Adviser Interview

      12 Oct 2018
      Anonymous employee
      Salford, North West England, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Bupa (Salford, North West England, England) in Aug 2018

      Interview

      Telephone interview followed by face to face interview conducted in the office. Included original group presentation by a team manager regarding the job role itself and Bupa asa whole / / / / /

      Interview questions [1]

      Question 1

      What is your biggest weakness
      Answer question
      avatar
      Bupa response
      7y
      Thank you so much for taking the time to leave a review of your recent interview experience. We aim to ensure all candidates find our assessment process fair and engaging. It's important to us through the experience day that candidates have a real opportunity to learn more about Bupa, our culture and what a great place it is to work here. It's great to see you have accepted the offer to join us, good luck with your new role.

      Member Service Adviser Interview

      19 Jun 2018
      Anonymous employee
      Salford, North West England, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Bupa (Salford, North West England, England) in Jun 2018

      Interview

      So I previously posted about my telephone interview since then I have had my face to face interview it was a pleasant experience and was firstly advised on shifts and hours and had id documents photocopied then taken for my interview it was a 2 person interview and was asked a lot of different scenario questions And then a mock phone call when I left I was told I would be informed of the outcome within 3 days

      Interview questions [1]

      Question 1

      Tell me a time you have excellent customer service and what can you bring to the role
      Answer question
      1

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