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      Autodesk

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      Customer Support Associate Interview

      29 Jul 2025
      Anonymous employee
      Barcelona
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Autodesk (Barcelona) in Aug 2024

      Interview

      4 different interviews with different managers and roles. The process starts by explaining the key elements of the role and presenting yourself to live hands on multitasking test by handling two chats at the same time. Recruiter was always available and very friendly.

      Interview questions [1]

      Question 1

      Previous experience as technical support, multitasking live test.
      Answer question

      Other Customer Support Associate interview reviews for Autodesk

      Customer Support Associate Interview

      19 Jan 2023
      Anonymous employee
      Barcelona
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Autodesk (Barcelona) in Dec 2022

      Interview

      The whole process took over 2 months and I went through 8 interviews. 1. Interview with HR background check 2. Interview to test language skills 3. Interview with the manager about skills and motivations 4. Role play with the manager and one team manager. Simple tasks about chatting and responding to emails from customers. 5, 6, 7, 8. It was a pannel interview, 30 min with each team member/manager. I was measured against the company's values. Overall an over demanding process for an entry-level position but everyone was very respecful and the interviews were very relaxed.

      Interview questions [1]

      Question 1

      What are your motivations for your future career? Tell me one time when you had to show vulnerability. What do you expect from this position? What do you think will be your biggest challenge in this position? Where do you see yourself in 5 years?
      Answer question
      5

      Customer Support Associate Interview

      10 Apr 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at Autodesk

      Interview

      It is a very long interview process. It took a total of 3 months to get through almost all the interviews. 1- recruiter call 2- a hiring manager 3- interview with a manager where you get to ask the questions 4- presentation panel 5- director interview This company is growing and seems to have a very diverse work environment and they mentioned many times that they have plenty of opportunities to grow. In 2 of the 4 interviews, I did my interviewers seemed very distracted. They really only asked me 3-5 questions and during my responses would text on their phone or were doing other things on their desktop and so I had to repeat myself a lot. I also always had to email my recruiter every 2 weeks to ask if I was still in the interview process between every interview.

      Interview questions [1]

      Question 1

      What motivates you to work hard?
      Answer question
      2

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