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      Ascend Learning

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      Client Success Manager Interview

      18 Sept 2016
      Anonymous interview candidate
      Detroit, MI
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Ascend Learning (Detroit, MI) in Aug 2016

      Interview

      After submitting my resume online I received an email from a corporate recruiter based out of Kansas City. A few back and forth emails lead to a 30 minute pre-screening/phone interview. About 3-4 days later I received a follow up email informing me that I had been selected to move forward to an in person interview and was informed that the process would take roughly 2 hours and would be broken down into multiple group interviews. I had a great experience meeting everyone in the office and felt that the process was needed and warranted for this type of position as it was a nice mix of open discussion and in depth experience related questioning. Sadly since the interview there has been very little communication in terms of rejection or an offer being made.

      Interview questions [4]

      Question 1

      How do you educate yourself on a product or industry that you have minimal experience with?
      Answer question

      Question 2

      Explain in depth your previous experience and how it can translate to this position.
      Answer question

      Question 3

      How well do you work with various levels of clients?
      Answer question

      Question 4

      How large was your last portfolio of clients?
      Answer question