Glassdoor Work Life Balance FAQ

Read what Glassdoor employees think about work life balance at the company and make sure this fits your lifestyle. Employees have questions about everything from the work from home policy, overtime and flexibility.

Glassdoor has a work life balance rating of 4.3.

All answers shown come directly from Glassdoor Reviews and are not edited or altered.

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6 English questions out of 6

17 July 2020

What is working from home like at Glassdoor?

Pros

Transparency is taken to another level here. There's lots of room for career growth, and all the managers that I've worked with are always trying to help you grow. Since covid, Glassdoor was one of the first companies to mandate a work from home, and has been super supportive about flexibility and everyone's situation.

Cons

The team structure is constantly changing (which can be a good thing as well), so don't get used to your team, as it will probably change within the next year.

Since covid, Glassdoor was one of the first companies to mandate a work from home, and has been super supportive about flexibility and everyone's situation.

17 July 2020

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3 June 2019

How is the work/life balance at Glassdoor?

Pros

Career development & growth: I have been working at Glassdoor for 3 years and have been promoted 3 times which is amazing because once you build your internal brand and perform well, chances are that you will get promoted. Like any other organization you need to play your cards well and build the right reputation and relationships to speed up your promotion track, but overall, movements do happen frequently. Great benefits & work life balance: Free catered lunch (amazing), dog friendly office (it helps owners and other employees to feel emotionally supported with so many cute dogs in our teams), 401K match (this took a few years but it's amazing that we have it now), very flexible PTO policy as long as you are performing on your numbers, awesome health/dental policies and an ok working from home policy. Office location: This is tough for people that live in the city or if they don't have a car to drive to the office, but being right on the water in the Marin county has elevated the company culture and it's refreshing to work in this beautiful "suburb" only 4 miles north of SF/Marina neighborhood. Lower Management: I have had 4 different managers here and every single one of them were amazing human beings, very empathetic, always supporting reps, passionate about our career and personal development and overall very hard working people that is extremely hard to find in the bay area especially in Sales.

Cons

Upper management & executive team: Leadership is very removed from the needs and struggles of the lower end of the workforce - with the most recent news of Glassdoor HQ moving to the city, I was expecting a more reasonable announcement to get employees more excited and pumped about moving to SF. But, because they are so disconnected with what we need, it was a very disappointing announcement in our monthly all-hands meeting and actually quiet insulting. Yes, we all understand that moving to the city is more beneficial to attract new talent and grow our company. However, just being located in the city doesn't get Glassdoor the "top talent" we are looking for - it certainly makes it easier but if we are not considering a competitive perks & benefits package in addition to our "hot new office in the city" this will only get us the average candidate that can't get hired at other hot companies/startups in the city. This is not the first time that upper management has made announcements without reasonable preparation or understanding of employees needs and concerns. In fact, during the all hands meeting, when we were raising our hands to share our concerns/ask questions, a few leaders were laughing at our comments and making it sound like we were ridiculous for surfacing these concerns which was both insulting and disappointing. Additionally, for a company that always preaches "transparency" and "culture" they didn't consider for once how people will react to these not very well presented announcements and made it very obvious that ultimately the decisions will be made regardless of the impacts they may have on people's lives and there is no room for review, hence why I am very disheartened by leadership and their decision making process. Priorities: If you are an engineer or a technical talent looking for a job at Glassdoor, this is the right time because literally that's all they care about - if you are in Sales or Customer success, think twice because we are not given the right resources or teams to help us success in our roles. Customer Success:

Advice to Management

When making huge announcements, try to understand your audience better, practice active listening and only share what you know will benefit the audience - Given that the current status of the big move to SF is under construction (until we have a new chief people office) it would be much more impactful to let the people know that you will be running internal surveys to understand what we value the most and letting us know that you will be at least "trying" to find us the best package - instead of sharing a news that hasn't been well thought out and also get defensive about people asking questions about "food, dogs and commute" which are no longer really perks in the Bay Area but a standard benefit by most reputable employer brands that are seeking for the top talent in the bay area. Value your employees before you expect building a $1B company.

Great benefits & work life balance: Free catered lunch (amazing), dog friendly office (it helps owners and other employees to feel emotionally supported with so many cute dogs in our teams), 401K match (this took a few years but it's amazing that we have it now), very flexible PTO policy as long as you are performing on your numbers, awesome health/dental policies and an ok working from home policy.

3 June 2019

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16 June 2020

What is overtime like at Glassdoor?

Pros

Nice office and the people are friendly.

Cons

- Extremely high targets which are completely unreachable (people often end up cheating the system in order to hit targets - this cycle never ends) - The product itself is over priced and completely dated - Management wont allow anyone on the team to speak their minds and challenge them, if you do you're branded as "negative". - On boarding and training is far too short and condensed despite the sheer amount of new tools/systems one has to learn. - Lack of communication between upper management often led to confusion and distrust within the team as guidance was not always clear. - Work life balance is extremely poor, many SDR's were working overtime and on holidays to reach targets and push out massive amounts of volume to reach ridiculously high weekly KPI's set out by managers. - One of the lowest paying sales job compared with other Tech startups in Dublin right now.

Advice to Management

- It is obvious that all of the managers read the same "How to be a good manager" handbook at whatever convention they all attended. Every problem is dealt with in the same manner and they seem unable to adapt to different personality types. Your "brand" is the biggest thing they care about which basically means that you have to be an easily brainwashed robot.

Work life balance is extremely poor, many SDR's were working overtime and on holidays to reach targets and push out massive amounts of volume to reach ridiculously high weekly KPI's set out by managers.

16 June 2020

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18 March 2020

Does Glassdoor reimburse for mileage?

Pros

Glassdoor is an open, fun, innovative place. You're heard and respected here. They have amazing pay and even cover 100% of your benefits and 90% of your spouse! It was one of the best decisions of my life to join Glassdoor.

Cons

Things change quickly, which is a good thing for me. But if you're someone who doesn't adapt well to a consistently shifting industry, I would recommend looking elsewhere.

Advice to Management

Keep up what you're doing! Especially now during COVID-19, the transparent communication and uncertainty has us all rattled. You are all doing a great job of keeping us as your workforce top of mind and supported!

They have amazing pay and even cover 100% of your benefits and 90% of your spouse!

18 March 2020

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9 March 2021

How are flexible working hours at Glassdoor?

Pros

I made a few lifelong friends during my few years with the company. Everyone is truly committed to helping out their team members at all times. The benefits are 100% employer paid which is amazing. Compensation is pretty on par with the market and pays better than some companies in the area. Unlimited PTO is great and some added random paid days off other than holidays to let employees completely unwind. Great work/life balance and flexible working hours.

Cons

Within the past year, the entire role of the CSM has changed for the worse. Stale product offerings that are hard to showcase ROI, also lead to redundant quarterly conversations with customers. Since CSMs are not trained consultants, it is very difficult to create change within customer base to showcase value of the products. Training for this is also very surface level, again we are not trained in Change Management or how to recreate and showcase a company's Employer Value Proposition. Depending on who your manager is can change your growth trajectory - some managers care and are highly involved in development whereas some take a back seat then come time for performance reviews, have no case to help you get promoted. Culture within the CS org is very negative due to the amount of change that has occurred within the past year. Everyone is burnt out and the employee engagement scores show how unhappy everyone is. Some true Glassdoor veterans have left the company and leadership doesn't bat an eye. In turn, they voice that if people want to go do less work at another company, then that's that person's problem. Leadership confuses being busy with mundane tasks with being challenged. Once you learn the talk tracks, the job can essentially be done with your eyes closed. Your day-to-day is full of deck making and calls which is easy but keeps you busy with the account load. There has been no real challenge to the role once you learn the basics.

Advice to Management

Over communicate the changes happening within the company and where the company/mergers are going. It was incredibly hard to be motivated when we didn't understand our roles or where specific orgs were evolving into. Before rolling out new processes, I urge leadership or managers to experience the change themselves, i.e. if there is a new contract workflow, do it yourself to experience the headache or possible challenges it creates for better empathy and better overall rollouts. Lastly, be more proactive to understand what your department managers are doing with their team members to aid in their development within their role and in the company. Lots of changes are only made out of reaction to horrible GLINT / employee surveys and by that point, it's too late for some. You can expect to lose more talented Glassdoor vets if employees continued to feel not valued.

Great work/life balance and flexible working hours.

9 March 2021

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6 English questions out of 6

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