Glassdoor FAQ

Have questions about working at Glassdoor? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Glassdoor.

All answers shown come directly from Glassdoor Reviews and are not edited or altered.

56 English questions out of 56

18 July 2019

What is the retirement plan like at Glassdoor?

Pros

I love my team and co-workers. They make coming into work fun! Our benefits are also great with unlimited PTO, a new 401K match and healthcare 100% paid for the employee.

Cons

The CS org has evolved quite a bit over the last couple of years, which has been great however leadership does not listen to their employees and there has been a lot of grey area. The first layer is our roles and responsibilities. Leadership continues to give us more responsibility while sales sits around all day and only sends out contracts. They are getting paid significantly more while we are managing accounts, building relationships, identifying and tee-ing up growth opportunities, building all of the decks, and owning almost all communication, all the while trying to hit our KPI's. If we are holding all of the responsibility, we should be compensated the same way sales is. The second layer has to do with our KPI's. With the change to MCV, it is completely unreasonable to get our quotas over a month and a half into the quarter. Not only that, but problems that were identified early on were not fixed until after the end of the quarter. During the first quarter, our management team told us that KPI's would not change anymore because pacing is obsolete and we can only make the target so low and that product adoption cannot move anymore because it would be unattainable, but here we are a few months later and both of these KPI's have changed. On top of that, we were told we are not moving to marketplace pace yet we are now piloting it. The constant flip flopping and lack of transparency does not give anyone faith in leadership.

Advice to Management

Take the time to understand the day to day of a CSM and listen to the CSM's.

Our benefits are also great with unlimited PTO, a new 401K match and healthcare 100% paid for the employee.

18 July 2019

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9 May 2021

How are the career development opportunities at Glassdoor?

Pros

Good Working Environment Great career progression good work environment seniors are helpful. Nice people here offering helping on all aspects of work. Great training session letting us get in touch with edge technologies within the industry.

Cons

Not anything I can think of right now, no cons as everything is good

Good Working Environment Great career progression good work environment seniors are helpful.

9 May 2021

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5 July 2020

What kind of career opportunities exist at Glassdoor?

Pros

A lot of opportunity for personal growth, great coworkers both in office and abroad, lots of internal support in terms of programs and tools. I worked at Glassdoor pre-COVID but admire how they supported their employees transition to other career paths when things got hard

Cons

Hard path to promotion , culture fit goes a long way

Advice to Management

It's hard to give advice when no one has any idea what will happen during COVID, but your reputation will grow positively as long as you support your people and in turn evangelize GRIT

A lot of opportunity for personal growth, great coworkers both in office and abroad, lots of internal support in terms of programs and tools.

5 July 2020

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9 May 2021

Does Glassdoor have any sort of mentoring programme?

Pros

Good Working Environment Great career progression good work environment seniors are helpful. Nice people here offering helping on all aspects of work. Great training session letting us get in touch with edge technologies within the industry.

Cons

Not anything I can think of right now, no cons as everything is good

Great training session letting us get in touch with edge technologies within the industry.

9 May 2021

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23 March 2021

Why do Glassdoor employees quit?

Pros

Great culture and benefits. Product is pretty easy to learn. Plenty of resources to help you be successful. Company did take care of employees with severance when company did major layoffs.

Cons

Covid caused a lot of layoffs. Felt almost blindsided when 200+ of us were let go. We were told over and over that with Recruit being parent company there was plenty of cash to be able to handle the shift. Then very quickly we were told out of the blue we'd have an emergency meeting and we were given the news that we were being laid off after continuous times being told we are in great shape. It wasn't transparent. It almost felt as if Recruit took advantage of the Covid situation to do what they were probably going to do later. The whole market was affected but the transparency of being in great shape and then the big shock is what hurt.

Advice to Management

If Recruit is running the show then be transparent about it. Continue to provide training for sales teams. There wasn't a strong sales focused training around the brand and over all sales strategy.

Company did take care of employees with severance when company did major layoffs.

23 March 2021

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56 English questions out of 56

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