Glassdoor FAQ

Pros

Excellent pay and benefits package Very pro-wellbeing Unlimited PTO Policy - with regular "company days off" Option to work fully remote on my own schedule I feel very supported and part of my team and the wider company despite predominantly working from home

Cons

Can at times have slight delays in doing day-to-day activities or resolving internal system issues due to certain teams being solely US-based.

Advice to Management

Absolutely love your approach to transparency, keep doing what you're doing!

Pros

- I genuinely enjoy my day-to-day job & coworkers - Glassdoor really encourages feedback. Taking it a step further, Glassdoor implements change directly from that feedback. I have never seen a company action feedback as quickly as Glassdoor! - Leadership cares about its employees & embodies transparency - The culture has remained strong even in a virtual world. The commitment to continuous D&I efforts is another strong pro of the company. - Good overall benefits package including unlimited PTO & monthly company holidays - I also appreciate how the company has responded to recent newsworthy events in support of our employees. It truly means a lot to me in turbulent times

Cons

- There can be delays due to internal system errors from time to time which can make tasks tedious at times - The partnership with Indeed has had growing pains, but I will say it seems that further integration will help ease some of that frustration

Advice to Management

- Keep an eye on retaining employees that have been here for a few years. There are a lot of new team members, but would love to see more opportunities for tenured CSM's to continue growing! - Keep up the increased focus on transparency & D&I efforts - Remain competitive with the market in terms of pay/benefits

Pros

Manager is very supportive and accessible; actually keeps weekly 1:1 invites and comes with topics/feedback to share Internal mobility is not only possibly, but supported. Being able to move around the business has been great for my development Incredible benefits package; best health care coverage I've ever had. Literally pay nothing between employer covered premiums and FSA options. They also finally switched to RSU packages; grants are usually very generous. Work Where You Want Policy; being able to be mostly remote is a game changer.

Cons

Growing pains associated with new corporate strategy. Most of the company is very new; 2021 saw a lot of attrition. Senior leaders are still mostly white men.

Advice to Management

Don't pause hiring; if you want this new strategy to succeed, you need to properly staff it. Bring back the two company holidays a month; it means more to us than you realize and taking it away is causing a lot of discontent. Please, please, please add a woman of color to the c-suite.