Glassdoor Benefits FAQ

Read what Glassdoor employees think about benefits at the company.

If you want to see a full list of benefits and perks at Glassdoor listed by categories, head to their Benefits page. From insurance, health and wellness to vacation and more, find out what you could benefit from when working at Glassdoor.

All answers shown come directly from Glassdoor Reviews and are not edited or altered.

What is health insurance like at Glassdoor?

8 English reviews out of 8

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21 May 2019

Pros

Glassdoor UK and EMEA in general is still small - sub 100 people. We celebrate successes and there is a feeling of a close-knit team. Relaxed working environment and pay is good. Over the years Glassdoor has been slowly investing in core benefits like health insurance and pension. We work with some of the largest and most exciting brands in the world, and we truly are providing a service that helps people make better decisions - Glassdoor's mission is strong and people believe in what we do, which comes across in how we do business with clients. International expansion is the biggest investment for the company, and being in EMEA is exciting. Senior leadership in the US is accessible and bright.

Cons

Very hierarchical structure in EMEA, especially in sales - there are Manager, Director, Sr Director and VP levels in place, yet the org is tiny in number of employees as of now. Several of these leadership hires were made externally, without the roles being posted internally to provide opportunity to grow despite this being a widely discussed pain point for employees. ~90% of the senior leadership team in EMEA is male (Director & above). Politics, lack of straightforward communication are becoming the norm, and we're too small for that. After over 5 years of operating in the UK, Glassdoor continues not to have clear career progression in sales, assuming sales people want to be sales people for the rest of their lives. Lastly, there is no competitive maternity policy in place - 6 weeks partially paid leave followed by statutory pay. This does not attract strong female talent or incentivize it to stay.

Advice to Management

Think about who sits at the EMEA leadership table and whose voices and input shape the future of Glassdoor EMEA. We're at a critical place in our growth, moving from a small chaotic startup to a grown up business making a difference in the industry. Millions of candidates and our clients come to us daily to understand what the gold standard for employee experience is - let's lead by example and create a workplace that reflects what we tell other brands each day. Embrace transparency again, put in place a comprehensive parental leave policy and diversify the voices around the table by allowing people to grow and develop from within the company.

Over the years Glassdoor has been slowly investing in core benefits like health insurance and pension.

21 May 2019

Reviewed by: Sales in London, England, England (Current Employee)

13 January 2021

Pros

- Total benefits and compensation package is competitive. Glassdoor paid 100% health benefits premiums and offers incredible health care coverage. This was a great resource to have in the midst of a global health pandemic -Glassdoor swiftly made the decision to go remote and offered resources to employees to adjust to this transition, from offering home office set-up stipend and mental health resources -It is evident that Glassdoor hires good people. Employees and leaders are caring, kind, intelligent and innovative. People stay for the leaders and the way they make employees feel engaged and supported

Cons

I find that the cons fall under one main theme: Glassdoor is focused on the outcome goals but not building the appropriate foundations and process to get there. -Glassdoor made the decision to quickly cut its SMB business to integrate with sister company Indeed. Reductions in force often result in unexpected process and service disruption, but some of the gaps in regard to how current SMB customers would be serviced was a miss that should have been anticipated as part of the process - It has been widely known that Glassdoor significantly lagged in re: to D&I. The employee population asked leadership about the company's plan to address the fact that the team was very homogeneous. Action around D&I initiatives were slow until last summer's events. Since then, Glassdoor has moved towards very aggressive diverse hiring goals. While this is an amazing and needed outcome goal, without the right foundations in place, this can be perceived as a quota to meet vs. creating an inclusive environment where diverse talent can thrive -When it comes to building a team, Glassdoor would benefit from greater focus on coaching and development. In this area, there are two extremes: people with potential are at times pushed out rather than developed. Conversely, individuals who are not qualified for roles are given opportunities without having demonstrated the competencies required for the role

Glassdoor paid 100% health benefits premiums and offers incredible health care coverage.

13 January 2021

Reviewed by: People Team (Former Employee)

13 March 2020

Pros

Nice office, great health benefits, good clients, and some really fun coworkers

Cons

I thought this was a dream company but then realized its composed of individuals who are resistant to change and forward thinking. The culture has turned around within a year and now is toxic. People are unhappy and rapidly leaving while leadership continues to distance themselves from problems. We strive to be the best of the best (as we should since we are a review site for companies) but fall short in culture, internal communication, vacation benefits, and innovation. Front line managers and directors are out of touch with the day to day workload and job duties. They are almost never in contact with clients and lack the skill and willingness to support you with internal navigation and problem solving because of system problems. Employees are rewarded for staying quiet and putting their head down instead of welcoming feedback, new ideas, and improving the status quo. Colocation is encouraged by leadership but not enforced for themselves. Without local leadership, the culture will continue to deteriorate. Unlimited PTO removed on 2/1/2020 as we are now hourly employees. Work life balance was one of the main reasons people stuck around. But now more and more teammates are leaving each month. Rollout of this change was poorly communicated caused more disconnect with leadership. CSMs partner with sales to service and renews accounts, however there is a huge imbalance of work between the two teams. They have been working on roles and responsibilities for MONTHS and NOTHING has changed. Again, another way that this team is unwilling to face problems and work on positive outcomes.

Advice to Management

1. Hire experienced front line managers to manage experienced employees. 2. Refresh and Innovate products (for candidates and clients). 3. Pay CSMs for the work they do with retaining and growing clients instead of sales team who only send contracts. 4. Hire great people not just good people who are okay with the status quo 5. Motivate employees to work harder to become more strategic with clients

Nice office, great health benefits, good clients, and some really fun coworkers

13 March 2020

Reviewed by: Enterprise Customer Success Manager in Chicago, IL (Current Employee)

22 July 2020

Pros

- Employees are given autonomy, flexibility, and trust. I feel trusted to get my work done as well as take care of things in my personal life without guilt. - Leadership is transparent and empathetic when making decisions - Awesome benefits including unlimited PTO, fully covered health insurance, cell phone reimbursement, etc. - An industry leader in response to COVID-19 - mandatory Work from Home was enacted in early March 2020, weeks before other companies took this action. We also got to take office chairs, monitors, and other equipment home or expensed as needed.

Cons

- A lot of bumpy change. There's no doubt the past 6 months have been unprecedented, but besides macroeconomic & public health conditions, there's been a lot of internal reorganization. In many cases it felt that leaders were too quick to enact change and didn't consider the possible fallout. - I think it speaks highly of a company that many employees have a long tenure with the company. However, there tends to be an attitude of "we've tried that before" or "that didn't work before" when folks with less tenure make recommendations. New & diverse perspectives should be sought, acknowledged, and valued. - I wish 401k match was more in line with industry standard (full match up to 4%)

Advice to Management

- I commend how you've weathered COVID-19 and economic downturn. Thank you for your honestly, humility, and empathy. - New & diverse perspectives should be sought, acknowledged, and valued. - Train leaders in change management. Consider the possible adverse effects of transparency before announcing a change and be prepared to respond to those effects.

Awesome benefits including unlimited PTO, fully covered health insurance, cell phone reimbursement, etc.

22 July 2020

Reviewed by: Product Designer (Current Employee)

14 May 2020

Pros

The people: The people were the singular reason I stayed at Glassdoor for so long. I love the people I met and it was the best work environment I could ask for!! I loved being able to go to work with coworkers who turned into my friends every single day. The office: Really nice updated office in Fulton Market, with free snacks, great views, an amazing rooftop, and free gym. No free parking, unfortunately. Career progression: Although unclear at times, I will say Glassdoor did see value in its employees and did hire within a lot. In my time there I had seen at least 10+ people get promoted, including myself, and it was great to see that. Benefits: Great health benefits, free food, bonuses, gyms in offices, dogs in office(Mill Valley office), unlimited PTO - however, they took this away for a month and then gave it back. I did learn a lot about myself personally and professionally at Glassdoor. It was definitely a great stepping stone in my career, and I will always remember my time at Glassdoor and think of it as mostly positive. Although laid off, the severance package is one of the best I have seen.

Cons

Glassdoor will never be the same. The only good thing about it was the people and most of the good ones are gone. They're probably merging with Indeed - I mean selling profiles to clients for thousands and thousands of dollars isn't going to cut it forever. Transparency: Funny this is at the core of their business model, right? 300 people were laid off with no warning. A whole org, gone. They let go a whole org with no warning, and we’re really supposed to believe this was not planned after weeks of reassurance we were going to be ok during COVID. Doesn't seem totally transparent to me. Pay discrepancy: Where do I even begin? Throughout my years at Glassdoor there was never a clear reason as to why the pay discrepancy was so vast on my team. People in the same role making 20k more than others, and the professional pay scale they used to determine our pay had the incorrect job description. Also, pay in general is on the lower side. Senior Management: There is one leader in senior management for CS that should not be there. They have made MANY employees cry on multiple occasions and do not know how to have difficult conversations with empathy. They are simply rude. CS senior leadership was never fully transparent behind why changes were made. I am honestly not even sure what they did all day bc it was most definitely not making the org any better. The role: There was NEVER a clear idea of the split of work between CS and sales. CS of course got blamed for everything and a Sales director was quoted saying “I wish I could blow up all of CS and start over”.. Really??? They would measure us on KPI’s that they set that didn't even make sense based on our scope of work, and then present those KPI’s in meetings in front of the whole org. Not to mention most of the reports for those KPI’s were broken. The whole CSS team was always overworked, undervalued, unrecognized, and underpaid.

Advice to Management

If your main company value is transparency, maybe practice it. Take a look at some of your Directors and VP’s and make some changes. Good luck with your future, Glassdor.

Benefits: Great health benefits, free food, bonuses, gyms in offices, dogs in office(Mill Valley office), unlimited PTO

14 May 2020

Reviewed by: Customer Success in Chicago, IL (Former Employee)

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8 English reviews out of 8

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