What does a Senior Data Center Technician do?

Data center technicians are the skilled hands-on professionals who provide various services that keep data servers and hardware networks operating smoothly. They serve as the first line of defense in safeguarding a company’s valuable and sensitive information. They complete preventative maintenance of equipment and network devices and perform tasks including running cables, improving physical security, and checking utilities. They examine power sources and heating and cooling controls to ensure a data center will not overheat and troubleshoot and repair servers with hardware or network issues.

Data center technicians are called on to quickly fix issues and keep business data flowing if errors occur. They monitor and maintain the operation of all network processes and evaluate machine temperature levels for optimal performance. They must maintain accurate work records and event logs and create concise virtual information reports to keep management informed of status updates. Data center technicians need a bachelor's or an associate's degree in a technical field including computer science or engineering and at least one year in tech support experience.

What responsibilities are common for Senior Data Center Technician jobs?
  • Monitor and perform ongoing maintenance on servers and network equipment.
  • Effectively communicate with customers via email, phone, and other electronic methods to ensure client's effective use of products.
  • Willingness to respond to network and server errors after hours.
  • Perform network closet clean-up, switch port optimization, and survey work as needed.
  • Conduct data center audits of electrical systems, and lead improvements.
  • Attain customer satisfaction with all such projects assigned.
  • Maintain direct interface with sales and operations functions in the region.
  • Ensure server and application compliance with security and performance requirements.
  • Integrate and partner with programs to solve complex infrastructure problems.
  • Complete repairs and perform corrective maintenance and routine installations.
  • Prepare data center specifications and design criteria for retrofits, and provide input on future data center design reviews.
  • Review and develop detailed scripts for change management request (CMR) activities.
  • Provide input into training material for seminars, practical and online training.
  • Properly retrieve and file medical records and ensure patient confidentiality.
  • Use a combination of product management and application knowledge to guide customers through successful implementations.
  • Run hardware diagnostics and replacing failing parts in a timely manner.
  • Create and maintain accurate and credible records of maintenance, changes, problems, methods-of-procedures (MOPs) and resolutions.
  • Review product documentation for accuracy, content, and ease of use.
What are the typical qualifications for Senior Data Center Technician jobs?
  • Bachelor's Degree in engineering or computer science.
  • Hands-on experience with Linux systems and other operating systems.
  • Competent with racking and hardware installation.
  • Strong leadership, time management, and problem solving skills.
  • Requires careful attention to detail.
EducationBachelor's Degree
Work/Life Balance
3.5 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience5-7 years

Senior Data Center Technician Salaries

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Senior Data Center Technician Career Path

Learn how to become a Senior Data Center Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Senior Data Center Technician
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Data Center Technician IV
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Data Center Technician V
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Senior Data Center Technician

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Senior Data Center Technician Insights

Read what Senior Data Center Technician professionals have to say about their job experiences and view top companies for this career.
Hybrid DataCenter Engineer
26 Mar 2022

“They are good and help you with online courses to progress in your career path.”

J.P. MorganJ.P. Morgan
Data Center Engineer
31 Jul 2022

“Good managers matter and if you don't have one you could be in a difficult positon.”

Data Center Technician
1 Dec 2021

“I have never worked in such a great working environment in all of my almost 24 years of working.”

Data Technologist
7 Nov 2022

“Everyone on the project was really nice and helpful”

U.S. Information SystemsU.S. Information Systems
Data Center Technician
27 Jun 2022

“I worked there 22 years and only had 2 weeks vacation and one personal day only.”

Data Center Technician
7 Dec 2020

“Good salary (but not great)”

Data Center Engineer
23 Nov 2022

“Good good good good good”

Amazon Web ServicesAmazon Web Services
Data Center Engineering Operations Technician
16 Oct 2022

“pto isnt really the best got to make the best out of what you get for the year”

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Senior Data Center Technician Interviews

Frequently asked questions about the role and responsibilities of a Senior Data Center Technician

When working as a Senior Data Center Technician, the most common skills you will need to perform your job and for career success are Operating Systems, Continuous Improvement, Windows Server, Datacenters and Written Communication.

The most similar professions to Senior Data Center Technician are:
  • Service Technician
  • Automotive Technician
  • Network Technician
  • Technician

The most common qualifications to become a Senior Data Center Technician is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.

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Senior Data Center Technician jobs