What does an Operations Program Manager do?

Operations program managers ensure organizations meet their goals and plan, direct, and coordinate companies and organizations operational activities. They support improved organizational efficiency, specifically in administrative, programmatic, and financial operations, to accelerate the company’s development and long-term success. They accurately manage an ongoing system of collecting organizational metrics and derive insights from the data they’ve collected to recommend organizational improvements.

Operations program managers report on the data they collect to all interested parties and create customized analyses and reports on demand. They work with communications teams to build engaging and effective marketing campaigns and function as the customer service representative as needed. Operations program managers provide assistance with program and event logistics and support a program’s strategic vision and sustainability and need a minimum bachelor’s degree in communication, management, marketing, or related fields.

What responsibilities are common for Operations Program Manager jobs?
  • Track and manage the costs and performance of the program.
  • Coordinate the preparation of operating budgets and manufacturing plans.
  • Support review sessions with project teams to discuss cost, schedule and technical performance.
  • Collaborate with and guide processes for the design team in delivering best-in-class experiences.
  • Provide stakeholders with visibility and updates on key initiatives.
  • Define and keep up-to-date documentation of how the design team works.
  • Point out connections and reconcile possible collisions between different product offerings, features, and platforms.
  • Experience develop scalable process improvements that maximize talent allocation and achieve high-level business objectives.
  • Engage in interactive learning activities and discussions with other marketers.
  • Build strong partnerships with cross-functional teams to ensure priorities and programs are aligned with short- and long-term business objectives.
  • Compile and disseminate meeting notes, key decisions, actions and next steps within 24 hours after each meeting.
  • Clarify and drive project commitments as well as establish and maintain clear chains of accountability and communication by facilitating meetings with key stakeholders.
  • Send clear and concise project status updates as needed.
  • Use continuous improvement methods to identify ways to optimize program effectiveness, efficiency and quality.
  • Provide System Engineering management responsibilities for projects engaged in research and/or product development.
  • Participate in the development, bid and award, and negotiation of supplier contracts and contract changes.
  • Develop mechanisms for monitoring project progress and for intervention and problem solving with project managers.
What are the typical qualifications for Operations Program Manager jobs?
  • Bachelor's or Graduate's Degree in business, electrical engineering, computer science, or engineering.
  • A confident, natural leader and problem solver with demonstrated critical thinking and collaboration skills.
  • Advanced understanding of business process analysis.
  • Strong command of English language and good communication skills.
  • Basic understanding of frameworks and segments.
  • Strict attention to detail and an eye for continuous improvement.
  • Budget planning and prioritization abilities.
EducationBachelor's Degree
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
4.2 ★
Avg. Experience5-7 years

Operations Program Manager Salaries

Average Base Pay

HK$360,000 /yr
Same as national average
Not including cash compensation
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Not enough salaries reported to show distribution
HK$360K
Median: HK$360K
HK$360K
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Glassdoor Estimated Salary

Operations Program Manager Career Path

Learn how to become an Operations Program Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Operations Program Manager
HK$360,000/yr
L3
L7
Director of Operations
HK$1,125,000/yr
L2

Average Years of Experience

0 - 1
1%
2 - 4
16%
5 - 7
74%
8+
9%
Not including years spent in education and/or training
See Career Path

Operations Program Manager Insights

Read what Operations Program Manager professionals have to say about their job experiences and view top companies for this career.
RidgelineRidgeline
Operations Program Manager
13 Oct 2020

“I've found all that AND an amazing group of people to work with who appreciate and embrace each others contributions (including my own) at Ridgeline.”

MetaMeta
Operations Program Manager
16 Mar 2020

“401k match is not the best in the industry”

Chugai PharmaceuticalChugai Pharmaceutical
Operations Program Manager
26 May 2021

“Good work life balance”

Lens TechnologyLens Technology
Operation Program Manager (OPM)
10 Aug 2021

“Salary quite good”

MicrosoftMicrosoft
Operations Program Manager
19 Jun 2020

“Work life balance was still great at the time I left.”

MicrosoftMicrosoft
Operations Program Manager
13 Mar 2021

“Good work life balance if you work on a team that shares responsibilities appropriately.”

WaymoWaymo
Operations Program Manager
13 Jan 2022

“Increasing scope of work with little incentives or career development for upward trajectory.”

AppleApple
NPI Operations Program Manager
22 Sept 2020

“work life balance.”

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Operations Program Manager Interviews

Frequently asked questions about the role and responsibilities of an Operations Program Manager

The most similar professions to Operations Program Manager are:
  • Program Manager
  • Global Program Manager
  • Technical Program Manager
  • Technical Project Manager

The most common qualifications to become an Operations Program Manager is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.

Related Careers

Program Manager
HK$832,600
No skills overlap
Global Program Manager
Technical Program Manager
No skills overlap
Technical Project Manager
HK$625,000
No skills overlap

Operations Program Manager jobs