What does a Medical Assistant do?

Medical assistants provide physician support services that ensure that healthcare facilities run smoothly. They are responsible for administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks. Medical assistants typically work in physician's offices, hospitals, and other healthcare facilities.

Most medical assistants have a high school degree or GED, and some positions require medical assistants to be certified through an accredited medical assistance program. Medical assistants need excellent communication and interpersonal skills.

  • Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients
  • Check-out patients, assist with referral processing, and arrange laboratory services
  • Handle billing process
  • Prepare patients for examination, take vitals, and record patients' health history
  • Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests
  • Prepare equipment and examination rooms, and clean instruments
  • Assist physician with medical treatments, procedures, and exams
  • Manage inventory of medical supplies and equip exam rooms with appropriate supplies
  • High school diploma or GED required; completion of an accredited medical assistance certification program preferred
  • Excellent interpersonal skills
  • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
  • Must be detail-oriented and highly organized
  • Firm grasp on medical practices, administrative processes, and organizational policies
  • Knowledge of patient care and examination procedures
  • Must be able to maintain confidentiality at all times
EducationGED / High School Degree
Work/Life Balance
3.3 ★
Salary Range--
Career Opportunity
3.2 ★
Avg. Experience8+ years

Medical Assistant Salaries

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Medical Assistant Career Path

Learn how to become a Medical Assistant, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Medical Assistant
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L3
Senior Medical Assistant
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L4
Adjunct Medical Assistant
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Medical Assistant Insights

Read what Medical Assistant professionals have to say about their job experiences and view top companies for this career.
Carson Tahoe Regional HealthcareCarson Tahoe Regional Healthcare
Certified Medical Assistant
12 Feb 2021

“Difficult to get an interview (took me 1 year and I have excellent experience)”

Cosmetic Laser DermatologyCosmetic Laser Dermatology
Medical Assistant
5 Aug 2021

“Some of the best coworkers you'll ever meet and the chance to work alongside renowned doctors and professionals!”

Elevation Medical Weight LossElevation Medical Weight Loss
Medical Assistant
15 Jul 2021

“Everything was great working there I don’t have any complaints whatsoever they have always been great to me and my family!”

CVS HealthCVS Health
Pharmacy Assistant
21 Jun 2021

“They were very flexible with my schedule which was really nice since I am a full time college student.”

SamuelSamuel
Medical Assistant
6 May 2020

“Doctor was very helpful and did not limit himself to helping if we needed help.”

OnSpot DermatologyOnSpot Dermatology
Medical Assistant
1 Mar 2021

“Onspot’s number 1 priority is patient care and by reading our reviews it clearly shows.”

Texas Children's HospitalTexas Children's Hospital
Certified Medical Assistant (CMA)
16 Aug 2021

“Texas Children's Hospital truly cares about its employee's happiness and promoting a good work atmosphere.”

Living Health Integrative MedicineLiving Health Integrative Medicine
Medical Assistant
29 Nov 2021

“There are some amazing people working here and I truly enjoy working and spending time with them.”

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Medical Assistant Interviews

Related Careers

Emt
Patient Care
Certified Nursing Assistant
Paramedic
13% skills overlap

Medical Assistant jobs

Frequently asked questions about the role and responsibilities of a medical assistant

When working as a medical assistant, the most common skills you will need to perform your job and for career success are CPR First Aid, English Language, CMA, Alzheimer and Strong WORK Ethic.

The most similar professions to medical assistant are:
  • Emt
  • Patient Care
  • Certified Nursing Assistant
  • Paramedic

The most common qualifications to become a medical assistant is a minimum of a GED / High School Degree and an average of 0 - 1 of experience not including years spent in education and/or training.