What does a Mail Handler do?

Mail handlers sort, organize, and direct mail, packages, and other deliveries. They oversee the processing and categorizing of these items, and may also directly distribute or deliver mail to its intended recipients. They may work for the U.S. Postal Service or for the mail services department of another organization or private business. They are responsible for processing mail forwarding requests or updating address information. They operate equipment such as postage meters and labeling systems. They maintain mail records and organize related data. They may also assist customers or employees in resolving mail delivery issues.

Mail handlers typically have a high school diploma and may have completed a training program. They must be organized and detail oriented. Hands-on experience using postage meters and labeling machines is helpful.

What responsibilities are common for Mail Handler jobs?
  • Sort mail in delivery sequence for the assigned route.
  • Deliver packages to customers along a prescribed route.
  • Return mail collected, undeliverable mail, and submit monies and receipts to post office.
  • Furnish routine information concerning postal matters to customer.
  • Deliver and obtain receipts for registered and certain insured mail.
  • Prepare and separate all classes of mail to be carried by truck to relay boxes along.
  • Deliver and collect mail on foot or by vehicle under varying road and weather conditions in a prescribed area.
  • Perform work indoors and outdoors in all type of weather.
What are the typical qualifications for Mail Handler jobs?
  • Associate's or Bachelor's Degree in general studies or a related field.
  • Clean drive record.
  • Able to stand and walk 90 percent of the day.
  • Can bend and lift up to 40 lbs.
  • Strict attention to detail and time management skills.
  • Dedication to best practices when resolving issues that arise.
Education--
Work/Life Balance
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Salary Range--
Career Opportunity
3.1 ★
Avg. Experience2-4 years

Mail Handler Salaries

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Mail Handler Career Path

Learn how to become a Mail Handler, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Mail Handler

Years of Experience Distribution

0 - 1
50%
2 - 4
50%
5 - 7
0%
8+
0%
Not including years spent in education and/or training

Mail Handler Insights

Read what Mail Handler professionals have to say about their job experiences and view top companies for this career.
US Postal ServiceUS Postal Service
CITY LETTER CARRIER
16 Oct 2022

“You’ll get a chance to work with really good people and form relationships with your customers”

US Postal ServiceUS Postal Service
Mail Handler Assistant
21 Jan 2022

“dont work here unless you want to wear down your body and be forced to work 12 hour days.”

US Postal ServiceUS Postal Service
Mail Handler Assistant
6 Jun 2022

“The money is honestly worth the wait my first check was $890 and my second was $1k .”

US Postal ServiceUS Postal Service
City Mail Carrier
21 Sept 2020

“For the most part once you get in as a fulltime regular carrier pay is pretty good.”

US Postal ServiceUS Postal Service
City Carrier Assistant
3 Apr 2021

“The paycheck was decent but it took about 150+ hours to get it to where it was decent.”

US Postal ServiceUS Postal Service
USPS CCA
7 Oct 2020

“No set schedule until you become a career employee which takes up to 2 years.”

US Postal ServiceUS Postal Service
Mail Handler
26 Sept 2021

“Great pay.. if you want to make money this is definitely the place.”

US Postal ServiceUS Postal Service
City Mail Carrier
27 Aug 2021

“However the job is super fun to do an the days fly away pay is fantastic you will not financially struggle here.”

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Mail Handler Interviews

Frequently asked questions about the role and responsibilities of a Mail Handler

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