What does a Mail Clerk do?

Mail processing clerks work as postal support employees for the U.S Postal Service where they sort and prepare mail for distribution by mail carriers by hand or machine. They are responsible for loading and operating machinery involved in the machine processing, sorting, and canceling of items. They sort and organize mail for delivery and prepare mail to load into carrier and postal trucks while ensuring to pack parcels in a delivery route’s chronological order. They bundle, label, and route mail depending upon the destination as well as established guidelines or special services including Next Day Air or registered mail and help unload mail trucks when a route ends.

Mail processing clerks operate optical character readers including scanning equipment and assist customers with inquiries and concerns. If a package or a letter is damaged or broken, mail processing clerks fix them to make them eligible for shipment. They check each item’s address for legibility and place mail onto conveyors where they are coded and sorted, and if machines break, mail processing clerks oversee their repair and maintenance. They assist customers by weighing parcels to determine postage costs and sometimes operate forklifts and trains to move large boxes and mail items. Mail processing clerks need a high-school diploma, basic computer and arithmetic skills, and a valid driver's license.

What responsibilities are common for Mail Clerk jobs?
  • Run postage and prepare outgoing mail for pick up.
  • Feed preprints into insert machine hopper neatly and accurately.
  • Assist with communication and promotion of events and activities.
  • Receive, processes, and ensure document classification are completed and transmitted to clients.
  • Help prepare mail, which includes sorting, stacking and stacking on pallets.
  • Perform general clean up of papers, skids and debris that accumulate during the workday.
  • Above average problem-solving skills necessary to monitor and repair automatic inserting and collating equipment.
  • Ensure transmission of processed data to the appropriate next level.
  • Processing outgoing mail/vendor payments for mailing on a daily basis.
  • Initiate and nurture effective, professional relationships with internal and external contacts.
  • Oversee daily intake, resolution and routing of large volumes of mail.
What are the typical qualifications for Mail Clerk jobs?
  • Associate's degree in computer science or technology.
  • Proficient with collating, metering, and copying.
  • Requires careful attention to detail.
  • Must have good manual dexterity.
  • Strong command of English language and good communication skills.
Education--
Work/Life Balance
3.1 ★
Salary Range--
Career Opportunity
3.2 ★
Avg. Experience8+ years

Mail Clerk Salaries

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Mail Clerk Career Path

Learn how to become a Mail Clerk, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Mail Clerk

Years of Experience Distribution

0 - 1
5%
2 - 4
5%
5 - 7
1%
8+
89%
Not including years spent in education and/or training

Mail Clerk Insights

Read what Mail Clerk professionals have to say about their job experiences and view top companies for this career.
Toll GroupToll Group
Administrative Clerk
21 Nov 2021

“Seeing not much room for career progress since the business is shrinking therefore not much opportunities inside”

ComputershareComputershare
Mail Room Clerk
26 Apr 2022

“My managers are very nice and understanding and I couldn't ask for better.”

DATAMARK (Texas)DATAMARK (Texas)
Mailroom Associate
26 Jan 2022

“I love the hours and flexibility of the schedule allowing me to pick a some overtime hours if needed.”

Royal MailRoyal Mail
Mail Sorter
7 Sept 2021

“And I worked with some really great staff”

Superior Medical ManagementSuperior Medical Management
Mailroom Clerk
8 Sept 2022

“Good good good good good”

UPS Supply Chain SolutionsUPS Supply Chain Solutions
Mail Sorter
5 Jan 2022

“Good good good good goood”

Royal MailRoyal Mail
Mail Sorter
7 Aug 2022

“Pay was good but not offered many hours”

ConduentConduent
PSE Mail Processing Clerk
30 Jul 2022

“Good great time is nuce”

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Mail Clerk Interviews

Frequently asked questions about the role and responsibilities of a Mail Clerk

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Mail Clerk jobs