What does an Implementation Consultant do?

Implementation consultants help clients handle the implementation processes after performing business analysis. They design and run tests, document project requirements, prepare disaster recovery plans, validate requirements, and collaborate with sales teams on design proposals. They provide product recommendations and configurations and their technical experience for integrations and to develop coding and sound technical solutions.

Implementation consultants ensure proactive communication occurs with clients and internal staff and manage enhancement requirements and escalations. They provide technical, business, consulting, and product expertise to customers and advise on comprehensive solutions they can deliver to the market. They facilitate technical discussions and whiteboarding for project integrations and technical solutions from one to many applications. Implementation consultants need a master's degree in computer science, electrical engineering, or an equivalent and a decade or more of experience delivering commercial products via service organizations.

What responsibilities are common for Implementation Consultant jobs?
  • Duties can range from delivering product training to new client specific requirements, development and deployment.
  • Serve as a subject matter expert to our clients, helping them learn our product and coaching them through setup and integration.
  • Follow balancing procedures to ensure all converted data is accurate.
  • Utilize broad knowledge to recommend solutions to clients when appropriate.
  • Ability to lead in classroom, small group, and individual training facilitation.
  • Work closely with sales partners to ensure client expectations are being met.
  • Create data maps and transaction workflow documents showing exactly how every field of information will be converted.
  • Data mapping forms the technical specification for the conversion and, in some cases, may generate code.
  • Guide and drive clients towards the best solution for their business needs.
  • A high level of independent judgment and decision making throughout the implementation process.
  • Develop custom components / product extensions when required during product implementation.
  • Well-versed in business operations and the latest project management practices.
  • Sustain client satisfaction within the end-to-end implementation process and after.
  • Support the preparation of the scope of work by providing task/time details.
  • Provide post- implementation support during the transition from implementation to maintenance.
  • Consult with leading financial institutions on new and existing risk strategy designs across the product line.
  • Assure software adjustments are made to personalize the software for the store and users as needed during installation and follow-up visits.
What are the typical qualifications for Implementation Consultant jobs?
  • Bachelor's or Graduate's Degree in business, computer science, engineering or information technology or science Degree, or equivalent experience.
  • Experience with SQL, cloud, SaaS, service cloud, and Agile software and systems.
  • Demonstrated collaboration and critical thinking skills.
  • Experience in a consulting position.
  • Prior experience with enterprise resource planning, relational databases, requirements analysis, and requirements gathering.
  • A leader with fluent product knowledge and attention to detail.
  • Can problem solve at all times including while onboarding or scripting.
EducationBachelor's Degree
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.7 ★
Avg. Experience2-4 years

Implementation Consultant Salaries

Average Base Pay

HK$30,000 /month
Same as national average
Not including cash compensation
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Not enough salaries reported to show distribution
HK$20K
Median: HK$30K
HK$40K
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Glassdoor Estimated Salary

Implementation Consultant Career Path

Learn how to become an Implementation Consultant, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Implementation Consultant
HK$480,000/yr
L3
L2

Average Years of Experience

0 - 1
9%
2 - 4
44%
5 - 7
39%
8+
8%
Not including years spent in education and/or training
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Implementation Consultant Insights

Read what Implementation Consultant professionals have to say about their job experiences and view top companies for this career.
Paytronix SystemsPaytronix Systems
Implementations Consultant
17 Mar 2022

“The pay is good and there are great and fair incentive programs depending on your role.”

Fast EnterprisesFast Enterprises
Implementation Consultant
14 Dec 2021

“That's one thing that attracted me to FAST and one thing I really enjoyed.”

Journal TechnologiesJournal Technologies
Implementation Consultant
2 Sept 2020

“You really get pushed to learn a lot and there are great resources provided to do that.”

IFCIFC
Short-term Consultant (STC)
10 Aug 2021

“Other STCs don't complain about this because of the status of working with IFC/WBG and the great pay.”

ZenotiZenoti
Implementation Consultant
8 Jun 2022

“2)initiate buddy and manager connect before the onboarding and this is the best way to get habituated with the company culture and your go”

EdifecsEdifecs
Implementation Consultant
7 Oct 2021

“Not good for career growth if you are seeking a job to enhance your coding skills.”

Medidata SolutionsMedidata Solutions
Associate Implementation Consultant
13 Jun 2022

“I met some great friends who I can still keep in touch with to this day.”

PaylocityPaylocity
Human Resources Implementation Consultant
3 Sept 2021

“Paylocity has a great work life balance however you will be working a full 40 hours a week.”

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Implementation Consultant Interviews

Frequently asked questions about the role and responsibilities of an Implementation Consultant

When working as an Implementation Consultant, the most common skills you will need to perform your job and for career success are Consulting Experience, Configuration, Microsoft Office Suite, Written Communication and SAP WM.

The most similar professions to Implementation Consultant are:
  • Business Consultant
  • Consultant
  • Management Consultant
  • Technical Project Manager

The most common qualifications to become an Implementation Consultant is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.

Related Careers

Business Consultant
HK$545,000
13% skills overlap
Consultant
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Management Consultant
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63% skills overlap
Technical Project Manager
HK$625,000
38% skills overlap

Implementation Consultant jobs