Enterprise Account Manager Overview

What does an Enterprise Account Manager do?

Enterprise account managers are sales managers and account executives who manage key accounts that generate significant revenue. They are responsible for establishing, nurturing, and expanding these valuable relationships. They research and pursue new business opportunities and create connections with influencers, executives, and decision-makers. They also explore ways to expand existing accounts. These managers provide excellent service and support to ensure client satisfaction that leads to long-term accounts. They often serve as a liaison between the client and other internal departments to expedite any assistance that may be needed.

Enterprise account managers typically have a bachelor’s degree in a business field, and a strong background in sales roles. These roles require good negotiating skills and the ability to research new business growth opportunities. Excellent people skills and project management abilities are a must.

What responsibilities are common for Enterprise Account Manager jobs?
  • Manage quota for bookings and revenue for assigned major accounts.
  • Escalate member issues, when appropriate, and clearly communicate steps taken, future steps and member needs in ticket to ensure a smooth transition between internal teams.
  • Identify opportunities to develop new training materials designed to ensure successful customer onboarding and support business-wide adoption.
  • Act as a true account manager overseeing almost all aspects of the client's business.
  • Maintain up-to-date and accurate ticket status and documentation. for projects and escalated tickets.
  • Partner with internal resources in order to drive additional value and expertise.
  • Areas of focus include B2B (virtual and card-based) payments, expense management, travel solutions, data solutions, compliance, and reporting.
  • Build effective relationships and develop influence with internal stakeholders.
  • Develop and maintain accurate sales and/or revenue forecasts and management of quota funnels.
  • Advise partner sales leaders on new and growing partners to deliver qualified partners to support customer needs.
What are the typical qualifications for Enterprise Account Manager jobs?
  • Bachelor's Degree in business or computer science.
  • Strong command of English language and good negotiation skills.
  • Experience managing complete pipeline process.
  • Comfortable working in cloud-based environment.
EducationBachelor's Degree
Work/Life Balance
3.8 ★
Salary Range--
Career Opportunity
3.7 ★
Avg. Experience2-4 years

Enterprise Account Manager Salaries near Hong Kong

Average Base Pay

HK$147,500 /month
Not including cash compensation
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Glassdoor Estimated Salary

Enterprise Account Manager Career Path

Learn how to become an Enterprise Account Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Enterprise Account Manager
Senior Enterprise Account Manager
No Salary Reports
Enterprise Account Manager

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Enterprise Account Manager Insights

Read what Enterprise Account Manager professionals have to say about their job experiences and view top companies for this career.
Senior Global Account Manager
16 May 2023

“Enjoy the attitude from them when you can't change your schedule at the last minute.”

Commercial Account Specialist
26 Nov 2021

“Performance is based on a million useless metrics that kill any creative or original thought.”

Enterprise Account Manager
30 Nov 2021

“What we offer is essential to our clients and we bring tremendous value to them as a SaaS platform.”

Enterprise Account Manager
31 Jul 2022

“I was there for 5.5 years and it really is the best place to work.”

Amazon Web ServicesAmazon Web Services
Enterprise Account Manager
2 Nov 2022

“Innovation is everywhere and linked to Amazon and its amazing journey is such a compelling sales proposition.”

Amazon Web ServicesAmazon Web Services
Enterprise Account Manager
2 Mar 2023

“Awesome place to work and benefits are the best.”

Amazon Web ServicesAmazon Web Services
Enterprise Account Manager
14 Oct 2022

“Lots of independence and opportunity to grow your career.”

Veritas TechnologiesVeritas Technologies
Enterprise Account Manager
24 May 2022

“2021 compensation plan was not good to earn”

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Enterprise Account Manager Interviews

Frequently asked questions about the role and responsibilities of an Enterprise Account Manager

The most similar professions to Enterprise Account Manager are:
  • Regional Account Manager
  • Account Manager
  • National Account Manager
  • Strategic Account Manager

The most common qualifications to become an Enterprise Account Manager is a minimum of a Bachelor's Degree and an average of 0 - 1 of experience not including years spent in education and/or training.

Related Careers

Regional Account Manager
Account Manager
No skills overlap
National Account Manager
No skills overlap
Strategic Account Manager

Enterprise Account Manager jobs