Working as a Customer Success Manager

What's it like to work as a Customer Success Manager? Read testimonies from real people who work as a Customer Success Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Success Manager.

Customer Success Manager Ratings

26K Customer Success Manager reviews for 11K companies

Work/Life Balance
4.0 ★
Compensation & Benefits
3.8 ★
Career Opportunity
3.9 ★
Number of Jobs on Glassdoor

818 Customer Success Manager Jobs

Customer Success Manager Reviews

What do Customer Success Manager professionals have to say about their job? Read through 26K Customer Success Manager reviews for 11K companies.
Choose a topic:
Challenges
Day-to-Day
Favorite Part
All
DivvyDivvy
Customer Success Specialist
7 Mar 2022

“Everyone is happy and gets their work done.”

MotiveMotive
Customer Success Manager
30 Aug 2022

“Great product and overall happy customers.”

New RelicNew Relic
Customer Realtions Associate
26 May 2022

“Great fun happy love it”

DraftDraft
Customer Success Manager
23 Jan 2022

“Happy monday you have a new manager”

DeveluxDevelux
Customer Success Manager
13 May 2022

“Amazing teammates who are always happy to help;”

HeymarketHeymarket
Customer Success Manager (CSM)
28 Jun 2022

“Happy Hours in SF”

InvocaInvoca
Customer Success Manager
24 Aug 2021

“Managers happy to help guide you down career path.”

Hive LearningHive Learning
Customer Success Manager
25 Jun 2021

“Everyone is happy to help each other out.”

Top Companies for Customer Success Manager

Microsoft
Microsoft
4.4 ★
929 Jobs
46K Reviews
92K Salaries

Our drive to change the world unites us! Microsoft is the ideal place for people who have passion for their work and the desire to make an impact—in their careers, in the community and on the world. Microsoft is a unique company; and not just within the tech industry. Here, smart people thrive on their own terms and push their intelligence to its limit. The variety of job opportunities and career advancement at Microsoft is incredible and empowers you to constantly challenge yourself and chart your own course.

Highly rated for compensation & benefits
Refinitiv
Refinitiv
3.8 ★
617 Jobs
2K Reviews
2K Salaries

Refinitiv, an LSEG (London Stock Exchange Group) business, is one of the world’s largest providers of financial markets data and infrastructure. With $6.25 billion in revenue, over 40,000 customers and 400,000 end users across 190 countries, Refinitiv is powering participants across the global financial marketplace. We provide information, insights, and technology that enable customers to execute critical investing, trading and risk decisions with confidence. By combining a unique open platform with best-in-class data and expertise, we connect people to choice and opportunity – driving performance, innovation and growth for our customers and partners. Now, as part of LSEG we are underpinned by the strength and stability of a more than 300-year-old organisation, broadening our capacity to positively impact the financial community — be it in trading and banking, investment, wealth, customer and third-party risk, and enterprise data solutions. We draw on cleaner, richer, more readily accessible data to support the use of advanced technologies like AI and machine learning – helping our customers gain greater insight, fuel more rapid innovation, and successfully navigate this time of unparalleled change. Our vision is to create greater openness, connection and efficiency in global financial markets. With core principles of partnership and open access, we provide more choice to customers and give them greater opportunity to take on complexity, and scale efficiently. We do so knowing that by advancing our customers, we drive progress for the entire financial community. Other notes of interest: With a 100% focus on the financial community, Refinitiv is optimized for investments in key products and technologies to drive performance and innovation across all members – from investors, banks, trading, corporates, governments and more. Refinitiv has a 30-year agreement in place to distribute Reuters news and content. As of February 1, 2021 Refinitiv is part of LSEG (London Stock Exchange Group). LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. It employs 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

Highly rated for culture & values

Customer Success Manager jobs

Is this information helpful?