Working as a Customer Service Manager
What's it like to work as a Customer Service Manager? Read testimonies from real people who work as a Customer Service Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Manager.
Customer Service Manager Ratings
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Customer Service Manager Reviews
“Autonomy to make decisions that will make the customer happy”
“Happy place to work and enjoy my daily job working as a team to offer great service to our customers”
“Met cool people, fun happy hours”
Top Companies for Customer Service Manager
Hong Kong's leading airline, Cathay Pacific Airways flies passengers and cargo to about 120 destinations around the globe, including some served by code-sharing partners. (Code-sharing allows airlines to sell tickets on one another's flights and thus extend their networks.) Cathay Pacific's partners include fellow members of the Oneworld alliance, which is led by AMR's American Airlines, British Airways, and Japan Airlines. Overall, Cathay Pacific, regional subsidiary Dragonair, and majority-owned cargo unit Air Hong Kong maintain a fleet of about 130 aircraft. Airline operations account for nearly all of the company's sales; other Cathay Pacific units provide flight catering, maintenance, and related services.
Deliveroo is on a mission to transform the way the world thinks about food delivery. It’s not a chicken chow mein and a night on the sofa anymore, it’s your favourite local restaurant, it’s a dinner party, a date. We’re four years in, and along the way our team have taken hundreds of ideas from brainstorms to global roll-outs, like Deliveroo Editions – bespoke kitchens designed to host a locally-curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food-scene, no matter where they live. And that’s just what we’re like at Deliveroo, no compromise allowed and lots of food-inspired challenges to get your teeth into. Out-of-the-box thinking is actively encouraged and we move quickly to make great ideas happen. We’re energetic, fast-paced and blow off steam with free-for-all Friday lunches. It’s a formula that’s working too – we’re bringing great food to customers in 12 countries and over 100 cities.
BOC Hong Kong (Holdings) is the parent of Bank of China (Hong Kong), which has about 300 branches in Hong Kong as well as on mainland China. The bank serves local businesses and consumers, providing loans, deposit accounts, and other standard services, as well as securities brokerage, wealth management, and project financing and syndication. It also prints currency. In addition, Bank of China (Hong Kong) owns Nanyang Commercial Bank and some 70% of Chiyu Banking Corporation (both are also based in Hong Kong), as well as BOC Credit Card (International). Bank of China, which is controlled by the Chinese government, owns about two-thirds of BOC Hong Kong.
We’re JLL. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. We're a Fortune 500 company with nearly 300 corporate offices, operations in over 80 countries and a global workforce of 86,000. Our US business is part of our Americas business region. Americas business operates in the United States, Argentina, Brazil, Canada, Chile, Colombia, Mexico and Puerto Rico. The Americas region is led by Greg O'Brien, regional CEO. Our Americas Executive Leadership Team is listed on our official JLL Americas site at jll.com.
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s. About 80% of the restaurants are run by franchisees or affiliates.
The Bank of China (BOC) has its sights set on global conquest -- of the financial kind. One of the largest banks in the world's most populous country, BOC is a financial giant. It has more than 10,000 domestic branches as well as foreign offices in about 30 countries. Commercial banking (including corporate and retail banking and treasury operations) accounts for about 90% of its revenues. BOC Investment provides investment banking services in China, the UK, the US, and Singapore. BOC Group Insurance sells general and life insurance products in China. The group provides aviation financing through BOC Aviation. China's government owns about 70% of BOC, one of the nation's four state-owned commercial banks.
Hang Seng Bank, whose name means "ever-growing" in Chinese, is one of Hong Kong's largest banks. It has more than 200 branches and automated banking centers -- including one in every subway station -- throughout the city, plus more than 30 offices in mainland China and locations in Macao, Singapore, and Taiwan. The bank provides corporate and retail banking services, including deposit accounts, credit cards, mortgages, business and personal loans, insurance, and investment products and services such as securities trading and mutual funds. It also offers personal wealth management and private banking services.