Working as a Customer Service Manager

What's it like to work as a Customer Service Manager? Read testimonies from real people who work as a Customer Service Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Manager.

Customer Service Manager Ratings

9K Customer Service Manager reviews for 5K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.5 ★
Career Opportunity
3.6 ★
Number of Jobs on Glassdoor

6K Customer Service Manager Jobs

Customer Service Manager Reviews

What do Customer Service Manager professionals have to say about their job? Read through 9K Customer Service Manager reviews for 5K companies.
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Challenges
Day-to-Day
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Bared Footwear Bared Footwear
Customer Service Assistant Manager
15 May 2022

“Autonomy to make decisions that will make the customer happy”

B&M RetailB&M Retail
Customer Service Manager
16 Jun 2021

“Happy place to work and enjoy my daily job working as a team to offer great service to our customers”

Gallagher Group (New Zealand)Gallagher Group (New Zealand)
Customer Service Manager (CSM)
16 Mar 2021

“Met cool people, fun happy hours”

Top Companies for Customer Service Manager

HSBC
HSBC
3.8 ★
3K Jobs
26K Reviews
26K Salaries

Highly rated for culture & values

Customer Service Manager jobs

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