Working as a Call Center Agent

What's it like to work as a Call Center Agent? Read testimonies from real people who work as a Call Center Agent—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Call Center Agent.

Call Center Agent Ratings

16K Call Center Agent reviews for 7K companies

Work/Life Balance
3.2 ★
Compensation & Benefits
3.2 ★
Career Opportunity
3.2 ★
Number of Jobs on Glassdoor

18 Call Center Agent Jobs

Call Center Agent Reviews

What do Call Center Agent professionals have to say about their job? Read through 16K Call Center Agent reviews for 7K companies.
Choose a topic:
Contact Center Associate
22 Mar 2022

“nice atmosphere to work and enjoy”

Loans 2 GoLoans 2 Go
Call Center Agent
5 Jun 2023

“Everyone is happy to help you and make you feel welcomed.”

KHI Solutions
Call Center Customer Service Representative
5 Jul 2023

“peaceful work environment I enjoyed working there”

Orlin & CohenOrlin & Cohen
Call Center Representative
15 Oct 2021

“No one is happy working here.”

Call Center Supervisor
15 Jul 2023

“the work load is high as I am the supervisor but I enjoy my work”

TELUS InternationalTELUS International
Call Center Agent
22 Apr 2022


Top Companies for Call Center Agent

British Airways
British Airways
3.4 ★
70 Jobs
3K Reviews
5K Salaries

A member of the royal family of European airlines, British Airways (BA) carries passengers and cargo to more than 150 destinations in some 75 countries from hubs at London's Heathrow and Gatwick airports. The carrier operates a fleet of about 240 aircraft, consisting mainly of Airbus and Boeing jets. BA extends its network to more than 400 total destinations via joint business agreements and code-sharing relationships with AMR's American Airlines and members of the Oneworld alliance, such as Qantas. Among Europe's flag carriers, BA is outranked only by the combined Air France-KLM and by Lufthansa. In 2011 BA merged with Spain's #1 airline Iberia, forming International Airlines Group (IAG).

Popular company

Not finding the right company?

Use Glassdoor's Company Explorer to filter companies by sectors, ratings, and more.

Call Center Agent jobs

Is this information helpful?